Accommodations Manager

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine working in a place where thousands of people rely on your team to bring out the best in their day. Join us and know you can make it happen by creating a home away from home for our clients. You can make every day more enjoyable simply by serving a nutritious meal, or ensuring a safe living environment, or creating recreational programs for their down time. No matter what role you play with us, it will be an important one.

**Why work with ESS Support Services?** We are a member of Compass Group Canada, the leading foodservice and support services company. We work with clients in the oil and gas, mining, construction, coastal logging, military and defense sectors. Coverage is as diverse as offshore oil rigs in the Gulf of Mexico, to coastal logging camps in B.C., to construction camps in the Alberta Oil Sands. Facilities are located within drill camps, mining camps, construction camps, pipeline camps, oil and gas installations and correctional facilities.

**Job Summary**:
**Overview**: Responsible for the overall management of housekeeping, janitorial and front desk operations of the assigned lodge. This include tasks such as: training and coaching of team members, inspections of work, scheduling, inventory and payroll.

Now, if you were to come on board as an **Accommodations Manager**, we’d ask you to do the following for us:

- Develop, implement, and evaluate operational changes to grow the housing and housekeeping operations.
- Ensure that operations are profitable and meet/exceed expectations through effective execution of business plans, marketing, staffing, scheduling and cost management.
- Hire, train, develop, motivate, and discipline direct reports.
- Ensure strict compliance with Compass’s Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of staff.
- Conduct daily inspections and audits.
- Plays a lead role in communicating critical safety information across various platforms including toolbox talks and discussions.
- Ensure participation from employees for FLHA review and sign off, functional observations, and seven-day assessments.
- Ensure administrative duties are complete, such as: labour planning, reporting, inventory, invoicing, CI plan participation, payroll, and scheduling, including the coordination of LOAs and flights.
- Develop training materials and manage interviews, meetings, investigations, and performance plans; plus, corrective actions, toolboxes, SWSPs, SOPs, and the ABCs of 24/7 housekeeping.
- Develop janitorial work areas.
- Leads internal labour investigations.
- Recommend new processes that positively impact operations and results.

Think you have what it takes to be our Accommodations Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:

- Post-secondary degree or equivalent combination of education and experience required.
- OSSA BSO (OSSA/CSTS) or Common Safety Orientation required
- Proven management skills, including budgeting, controlling costs, and scheduling.
- Strong leadership, relationship management, and interpersonal skills.
- Team player with strong communication skills (written and verbal).
- Ability to work in a fast-paced environment with changing work priorities.
- Proficient in Microsoft Office (Word and Excel) required.
- Previous experience leading a unionized workforce, preferably within remote and dispatched operations is required.