Conference Porter

**Workplace**: Hotel Alt Ottawa
- **Status**:Full time, part time (permanent)
- **Schedule**: Shift work based on weekly schedules, weekdays and weekends, morning and evening

**WHAT WE OFFER**:

- Group insurances paid 50% by the employer (full time employees only)
- Access to the hotel gym according to occupancy
- Employee referral program
- Employee Assistance Program for team member and their family
- Promotional rate to discover Germain Hôtels properties through Canada
- Opportunities to develop your career within a growing company across Canada

**JOB SUMMARY**

Under the supervision of the Meeting and Banquet Manager, the Conference Porter's responsibility is to provide professional, knowledgeable, genuinely friendly, food and beverage service in a timely manner and deliver the ultimate guest experience. Such position requires great skills in work organization, proven ability to solve problems and excellent communication skills (written and oral).

**YOUR ROLE**
- Prepare and serve all food and beverages for meeting and banquets
- Ensure all equipment and rooms are set-up and prepared to hotel standards
- Perform related maintenance/cleaning of equipment
- Monitor and maintain cleanliness, sanitation and organization of service areas
- Anticipate guest's needs, respond promptly and acknowledge guests even when busy
- Become fully conversant with all aspects of the conference & banquet department. This is to include; conference standards, function sheet translation, room set ups, conference service, banqueting service and conference & banqueting preparation;
- Ensure all equipment is stored in the correct manner, in line with all food and beverage/conference and banqueting requirements and health & safety legislation.
- Adhere to all liquor laws and regulations

**YOUR PROFILE**
- Previous server experience an asset
- Professional, enthusiastic, energetic, a people person
- Able to accommodate a flexible work schedule (morning, afternoons, evenings, weekends)
- Able to lift up to 50lb, reach, bend, push and stoop
- Able to work in a standing position for up to 5 hours
- Able to work under pressure
- Excellent English
- Another language, an asset

Group Germain Hotels is a family run business originally from Québec that builds and operates Le Germain Hotels and Alt Hotels across the country. Ranked as one of Canada’s 50 best-managed companies, our reputation is based on the impeccable warmth and hospitality with which our team welcomes our guests as well as the stylish design and comfort of our properties.

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekend availability

**Experience**:

- Food service: 1 year (preferred)