Service Advisor

2 days ago

Prince Albert, Canada Flaman Group of Companies Full time

**Service Advisor - Join the Flaman Team**

Do you thrive on helping people and solving problems? Flaman is looking for a **Service Advisor** who’s passionate about customer service and keeping things running smoothly behind the scenes.

**What You’ll Do**:

- Be the first point of contact for service customers — in person, over the phone, and online
- Schedule and coordinate service work with the technician team
- Communicate clearly with customers about repair needs, timelines, and costs
- Create and maintain accurate service records and work orders
- Ensure a smooth workflow and top-tier customer experience

** What You Bring**:

- Integrity - You do the right thing, even when no one is watching; customers and team members trust you.
- Motivation - You take initiative, stay driven, and are always looking for ways to help and improve.
- Capacity - You handle busy days with focus and efficiency, juggling multiple priorities with ease.
- Understanding - You listen actively, communicate clearly, and genuinely care about solving customer issues.
- Knowledge - You know your way around equipment and service processes, or you’re eager to learn quickly.
- Experience - You bring hands-on service or customer support experience, ideally in agriculture or heavy equipment.

**Why Flaman?**
- Competitive pay & benefits
- Training and development opportunities
- A strong team culture focused on **Customer Responsibility**, **Achievement of Goals**, and **Making Things Better**:

- The chance to be part of a company that cares about community and purpose

**Ready to Make Things Better?

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