Key Holder/sales Lead

2 weeks ago

Vancouver, Canada Club Monaco Full time

Reports to: Store Manager
Status: Non-Exempt/Hourly
Overview
Develop professional skills that will contribute to the successful financial growth of the company. Develop skills and be responsible for supporting the goals of the company and individual store. Participate in the company’s customer service expectations, operational and loss prevention procedures, and human resource process. Assist Managers with their responsibilities in order to meet the standards and expectations of their roles. Assist in training of new sales associates. Learn to execute the responsibilities of this job description, including merchandising, inventory or project related functions.

**Responsibilities**:

- Help achieve client relation goals in order to drive sales and maintain customer focus
- Protect the customer experience in all areas
- Assist in training new associates on product knowledge for staff
- Ensure compliance with all policies and procedures
- Ensure daily monitoring and execution of sales
- Execute and communicate product moves and markdowns
- Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation
- Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor
- 50% of the Key holder’s time is spent on daily responsibilities that are non-supervisory in nature
- Key Holders will be able to process returns, but cannot execute employee purchases

Skills and Requirements
Must have a minimum of 1 year of retail experience
Excellent interpersonal skills supporting a team environment
Excellent English communication - verbal and written
Excellent time management/project skills
Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

'
Work Remotely
- No

**Job Types**: Part-time, Permanent

Pay: From $17.50 per hour

**Benefits**:

- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

COVID-19 considerations:
Social distancing, cleaning high touch surfaced areas hourly, store capacity, mask mandate for customers and employees.

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail Management: 1 year (required)

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