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Patient Registration Clerk

2 weeks ago


Belleville, Canada Quinte Health Full time

**Company Bio**

At Quinte Health, our four hospitals unite under the core values of _Imagine It’s You, Value Everyone, We All Make a Difference_, and _Stronger Together_. We work as one team to enhance lives, improve access to high-quality care, and build healthier communities—right where people need it most.

Quinte Health’s four hospitals are the heart of our communities, delivering exceptional care close to home. As one unified team, we’re passionate about improving lives and expanding access to high-quality healthcare. Our staff, physicians, and volunteers don’t just work here—we live, grow, and thrive here. If you’re compassionate and driven, we have exciting opportunities across our hospitals. Join us and make a real impact

**Position Summary**

Process the registration of patients admitted to or treated in either an inpatient bed, emergency room, day surgery, endoscopy suite, or emergency managed clinic in an expedient, professional and courteous manner. Ensure all supporting electronic and hard copy documentation is complete and correct.

**Required**
- Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education (minimum of grade 12) and relative working experience.
- Medical Terminology course completed through a recognized college.

**Duties**
- Registers patients visiting Emergency and Out-patients, including Same Day Surgery, Diagnostic Imaging, Lab and clinics.
- Process repatriated patients to and from Quinte Health.
- Arrange for non-urgent patient transfers.
- Processes and completes required forms for all admissions, transfers, births and deaths.
- Arranges for bookings of various clinics.
- Arranges consult appointments as required.
- Takes payments, issues receipts and reconciles cash.
- Directs patients and visitors to nursing units and other departments.
- Scans hardcopy patient documents into Hospital Information System.
- Manages mail out and distribution of hardcopy documents.
- Answers phone and manages calls regarding Patient Registration concerns, forwards calls as required.
- Acquires Preferred Accommodation signatures from Inpatients and their families and records in Hospital Information System.
- Provides remote registration support for Q7 and other sites as necessary.
- Participates in improvement initiatives.
- Assists in the orientation of new staff when required.
- Performs other duties as assigned.
- Maintains patient privacy and confidentiality at all times.

**Equal Opportunity**

**Physical Demands Analysis**

Strength
- Required Rarely - lifting average 5-10 pounds’ maximum 15 pounds, carrying, pushing/pulling

Mobility
- Required Often - prolonged sitting
- Required Occasionally - standing and walking on hard surfaces, bending/stooping

Dexterity
- Required Often - prolonged fine finger movements
- Required Frequently - gripping/grasping, eye/hand coordination
- Required Briefly - reaching with both hands