Commercial Officer

Dynamic Air Shelters (DAS) of The STARN Group, is the premier global solutions-based provider of custom lightweight, têxtile constructions to protect people and equipment from extreme conditions in harsh environments. Every inflatable, quick-deploy, blast-resistant Dynamic Air Shelter is designed and engineered with an emphasis on technical accuracy and production quality. We are an ISO-9001, 14001, 45001 registered company and have acquired a Certificate of Recognition (COR) from the Newfoundland and Labrador Construction Safety Association (NLCSA). We are committed to our core values of being AGILE, TRUSTWORTHY and SUPPORTIVE in everything we do.

DAS is seeking a capable and career-oriented **Commercial Officer** to join our team.

DAS invests time and support into their employees to provide them with the ability to expand their expertise and move forward within the company. We offer a comprehensive benefit package and flexible schedule. If you are interested in this position, we would be happy to hear from you

**Job Functions and Responsibilities**
- Leadership of customer contracts - managing them on a day-to-day basis.
- Gatekeeper for deal review process
- Ensure all parties understand the boundaries of their role and are sticking to processes across the teams.
- Work in concert with and in support of the STARN Group’s Commercial Manager.
- Identify and implement improvements to commercial procedures.
- Build competitor pricing intel, regarding pricing strategy, reviewing, and reporting on trends.
- Ensure CRM is maintained, utilized, and up to date.
- Responsible for the preparation, coordination and submission of client specific pre-requisites and requirements.
- Liaise with relevant departments to ensure all information regarding operational requirements have been identified.
- Liaise with Finance department to ensure accurate invoicing prior to billing, ensuring updates on shipping are reported accurately.
- Communicate with finance and logistics throughout the process regarding lead times, equipment availability, terms and conditions of sale and credit terms.
- Plan, track, and report on progress of project to client as well as internal stakeholders.
- Update matrix and sales admin to ensure accurate information is included for forecasting when/if required.
- Liaise with other departments/clients to ensure contracts are adhered to.
- Implement and manage project changes impacting scope, schedule, and budget.
- Ensure contract rates and terms are adhered to when creating quotations.
- Process contract rate adjustments when required.
- Coordinate customer queries regarding warranty issues, product maintenance, calibration, and certification.
- Coordinate/Initiate customer follow-up queries.

**Job-Related Employment Requirements**
- Excellent working knowledge of Microsoft packages - Office, Excel, etc.
- Excellent planning, organizing and prioritizing skills.
- Must have ability to work under pressure.
- Must be organized and pro-active.
- Good communication skills, written skills and ability to give presentations.
- Excellent customer service skills
- Able to communicate issues with peers.
- Able to work under pressure and manage a varying workload, dealing with issues independently if required.
- Keep all data private and confidential.
- Can adapt with change.
- Excellent written and oral skills.

**Qualifications and Experience**
- Diploma or Degree in Business Administration with a minimum of five years’ experience preferred.
- Previous sales experience is beneficial.

**Work Environment**
- Working in various locations as needed.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Remote