Service Advisor

5 days ago

North Battleford, Canada Reesink Canada Full time

**Reesink Dealer Network**
**Prairie AG Center**
**Position: Service Advisor**
**Location: North Battleford, Saskatchewan**
**Number of Positions: 1**:
YOU matter to US If you are looking to join a company of motivated people who make a difference, you've found us If your skills align with our position description below, we are looking forward to hearing from you
- This position is a full-time opportunity, based in North Battleford, Saskatchewan
- Hours are Monday to Friday 8:00 am to 5:00 pm
- Must be eligible to work in Canada
- This is an onsite position

**Service Advisor**

Reporting to the Shop Foreman, the Prairie AG Center Service Advisor provides excellent customer service assisting our customers with maintenance and repair services.

**Job Duties**:

- Provide exceptional customer service both in-person and via telephone.
- Assist the Service Manager in organizing and prioritizing customer inquiries and responses.
- Utilize computerized inventory systems and parts libraries efficiently.
- Communicate effectively with technicians to delegate and prioritize tasks.
- Schedule appointments and diligently follow up with customers and suppliers.
- Generate and monitor service orders from initiation to completion.
- Perform additional responsibilities as needed.

**Qualifications**:

- Excellent communication skills, with a strong ability to convey information clearly and persuasively.
- Highly organized and detail-oriented, ensuring precision in all tasks.
- Capable of working autonomously and as an effective team player.
- Proficient with computers, including software for inventory management and scheduling.
- Familiarity with agricultural equipment and parts; previous industry experience is highly beneficial.
- Demonstrates reliability, respectfulness, and a strong customer service orientation.
- Holds a valid driver's license.
- Available to work scheduled weekends and evenings for on-call duties.
- We embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their authentic selves to work. We are committed to supporting our diverse talent, clients and communities. We do not discriminate against applicants of any status or condition protected by federal, provincial/territorial or local law._

**About Prairie AG**:
Our brands include Kubota, Claas, JCB, Seedmaster, Agrifac, Horsch, and other short lines. Representing world-renowned equipment manufacturers, we provide high-quality products and superior customer service. Our highly skilled employees strive to meet the constantly changing demands of the agriculture and construction industries through dedication and knowledge of their products and a deep understanding of their customers’ specific requirements.

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