Receptionist

2 weeks ago

Scarborough, Canada The Barber Shop Full time

Salon Coordinator

Objective
The salon coordinator will effectively coordinate the day-to-day operations of the salon,
ensuring overall that the salon runs smoothly.

Primary Functions
- Promptly answer phones and take detailed messages
- Book appointments efficiently and accurately
- Greet clients upon entering the salon and look after them immediately
- Handle customer complaints diplomatically, discreetly, and tactfully
- Accurately enter client information into database
- Cash out clients
- Track employee hours
- Monitor internal inventory and advise appropriate individuals when products are needed
- Keep front desk neat and uncluttered, well supplied with business cards, gratuity, envelopes, and service menus

Ensure overall housekeeping is completed and shared by rest of staff. Ensure that all departments are equipped with the necessary supplies in order to operate efficiently and effectively. Check all incoming orders for aesthetics, colour department, and salon supplies for accuracy

Key Relationships
- Report to the salon manager.
- Act as a liaison between management, staff, and clientele.

Key Performance Measures
- Ability to increase client retention by possessing excellent customer service skills.
- Maintaining detailed and accurate bookings, organized, and enthusiastic.
- The ability to articulate themselves effectively with management, staff, and clients.
- Ability to increase product sales by effectively merchandising and using assertive sales techniques.

**Job Type**: Part-time

**Salary**: $15.50-$17.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

COVID-19 considerations:
Common surfaces are to be sanitized regularly.

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (required)

Work Location: One location

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