Café Manager

5 days ago

Kingston, Canada Balzac's Coffee Roasters Ltd Full time

CAFÉ MANAGER

KINGSTON

DESCRIPTION

We are currently seeking a Café Manager to manage our location at 251 Princess Street in Kingston. The position reports to the Regional Director. The successful applicant will be responsible for all aspects of Café operation. A commitment and passion for customer service is critical.

KEY RESPONSIBILITIES
- Managing daily operations
- Interview, hiring, training, of new employees
- Mentoring and Lead by example philosophy and practice that will retain and develop the team
- Maintain a positive work environment
- Foster a culture of continuous improvement
- Preparing work schedules and assigning specific duties
- Maintaining of customer service and Café cleanliness standards
- Financial performance and accountability
- Ordering supplies and maintaining inventory controls
- Managing customer concerns and responses
- Being an Ambassador for all company products and practices

QUALIFICATIONS
- Barista experience preferred
- University degree or College Diploma - Business, Hospitality, Food Service preferred
- Minimum five years experience in a related position, at least two of those in a Supervisory or higher capacity
- Financial Aptitude - Able to use financial data to analyze, adjust, and make the best possible decisions for the business. Demonstrated full P&L accountability.
- Experienced in ordering, receiving, inventory, and shrink controls
- Experience that ensures scheduling practices are appropriate to business levels
- Store Merchandising experience and proven ability to drive sales culture
- Ability to work in a Team environment
- Excellent communication skills, attention to detail, and proven multi-tasking ability
- Willingness to accept the most effective role
- Ability to lead and inspire with the confidence to make decisions

LOCATIONS:

- KINGSTON, 251 Princess Street, Kingston, ON.

**Benefits**:

- Casual dress
- Discounted or free food
- Extended health care
- Store discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- Management: 2 years (required)

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