Team Member

1 week ago

Victoria, Canada Dairy Queen | Cadboro Bay Full time

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. **Job functions include**: - Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance - Enthusiastically greet and welcome fans to the Dairy Queen brand - Assist fans with menu navigation and product ingredient questions - Strive to exceed fan expectations and deliver fan first service through timely and quality service - Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards - Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members - Prepare treat products following restaurant, health, and safety standards and procedures - Create and maintain a positive, safe, clean, and inviting environment for fans and team members - At all times exhibit a genuine passion for excellence - Perform other duties as assigned by management Covid-19 considerations: To keep our team members as safe as possible we have installed clear plastic barriers and provided masks, glovers and hand sanitizer. **REQUIREMENTS**: - Communicate positively with fans and co-workers constantly during shifts - Work well under pressure packed situations while maintaining a great attitude - Practice established food handling procedures and meet any local health regulations - Have fun and maintain a positive attitude at all times - Exhibit good manners, proper personal hygiene and promptness - Good availability For more than 70 years, the DQ® system's recipe for success has been simple. It's been a combination of hardworking people who own and operate restaurants, and great-tasting food and tempting treats served in our establishments. Our phenomenal story began with the 10-cent sale of a then unnamed product on August 4, 1938, in Kankakee, Illinois. A father and son partnership in Green River, Illinois, had been experimenting with a soft frozen dairy product for some time. They contacted Sherb Noble, a good friend and customer, who agreed to run the "all you can eat" trial sale at his walk-in ice cream store. Within two hours, he dished out more than 1,600 servings of the new dessert.

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