Order Entry Clerk

2 weeks ago

Concord, Canada Global Furniture Group Full time

**GENERAL ACCOUNTABILITIES**

The Order entry clerk is responsible for all sales order processing. This would include aspects of sales order administration and customer facing communications related to orders that are placed.

**SPECIFIC ACCOUNTABILITIES**
- Input all manual orders into the AS400 operating system.
- Ensure all exceptions to orders that are EDI are dealt with and resolved; may include specials, manual orders, replacement orders, engineering sample orders, pricing, etc.
- Provide communication to customer base on all lead time requests.
- Provide communication to customer base on all pricing changes.
- Respond to customer inquiries regarding status of orders, pricing and quotations.
- Update order planned production dates when required.
- Duties, responsibilities and activities may change with the needs of the business.

**QUALIFICATIONS / EDUCATIONAL REQUIREMENTS**
- High school diploma or equivalent minimum, college degree preferred.
- 2-4 years’ experience in a manufacturing environment is preferred.
- Prior experience in an AS400 environment an asset.
- Prior experience working within an MRP/ERP environment.
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office equipment such as copier, scanner, fax, calculator, etc.
- Ability to organize, manage multiple and varying tasks, prioritize and work under pressure
- Requires data accuracy, attention to detail, excellent communication skills.
- Ability to analyze, problem solve, and work within a team environment.
- Displays following competencies; Confidentiality, Thoroughness, Problem Solving/Analysis, Customer/Client Focus, Ethical Conduct

**Benefits**:

- Casual dress
- Dental care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Data entry: 2 years (preferred)

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