Full Time

Edmonton, AB Full-time

**Italian Centre Shop is currently recruiting for a Full Time Bakery Supervisor to join our growing team at our Little Italy location (10878 95 Street) in Edmonton, AB.**

**Do you have a passion for customer service & great European Food?**

**How you help the team**:
**Technical Responsibilities**
- Supervises and coordinates activities or workers engaged in mixing, dividing, molding, and proofing of dough, and in baking, slicing and wrapping of bread, pastries and other bakery products.
- Ensure the quality of products meets established standards.
- Determine and maintain sufficient levels of inventory to meet customer demand while minimizing investment in inventory.
- Ensure displays are in place.
- Ensure that the Bakery presents a clean and neat appearance, and offers a safe, pleasant, and attractive place to shop.
- Ensure proper inventory methods are understood and being followed.
- Enforces and follows the company’s food safety and bakery cleaning and sanitization standards.
- Administrative tasks such as reviewing invoices, ordering, and documenting process and procedures.
- Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.
- Other duties as required.

**Financial**
- Assists with department plans and budgets, including labour budgets achieved through effective scheduling, measuring results, allocating resources, reviewing progress, and making mid-course corrections as required.
- Assists with payroll for the department.

**Team Building**
- Builds a strong, cohesive team where employees feel they contribute and are valued.
- Grows their team and empowers employees to make decisions on their own.
- Delegates responsibilities to their employees
- Identifies key performers and provides opportunities for growth, development, and advancement.

**Staffing**
- Supervises the work of the bakery employees.
- Ensures schedules are completed and posted for employees in a timely manner.
- In conjunction with Human Resources, recruits and selects new bakery staff.
- Holds monthly staff meetings to keep employees informed of operations and company news.

**Employee Relations**
- Provides employee with regular feedback, coaching & training, and performance evaluation.
- Follows up with staff on any breach of company policy and ensure proper progressive discipline forms are completed.

**Training and Development**
- Provides standardized training for all new and existing employees, including health and safety.

**QUALIFICATIONS**

**Education**
- Alberta Food Handling/Food Safety Certificate required.
- High School or GED from an accredited school system or program is preferred.
- Certified Baker.

**Experience**
- Minimum four years’ experience in a bakery environment.
- Past supervisory experience is considered an asset.

**Skills and Abilities**
- Knowledgeable in commercial bakery equipment
- Excellent listening skills and communication skills, both verbal and written
- Ability to work under pressure, while maintaining a professional image at all times
- Work independently with little direct supervision.
- Have a well-balanced concern for both task and people.
- Ability to delegate duties and responsibilities.
- Have a genuine concern for needs of customers.

**WORKING CONDITIONS**
- Job requires employee to work a variety of shifts including mornings, days, evenings, weekends and holidays.
- Also required to work with challenging customers and/or situations.
- Tasks are performed in varying temperatures (i.e. near stoves and ovens, in and out of refrigerators and freezers)
- Required to work around baking ingredients such as flour, nuts, etc.

**PHYSICAL REQUIREMENTS**
- Job requires a variety of standing, walking and sitting.
- Job may include manual and repetitive tasks.
- Lifting up to 22.5 kg/50 lbs.

You want to join a positive organization that embraces culture and diversity and allows everyone to be the best version of themselves at work, then visit our careers site to learn more about the company and the exciting opportunities available.