Contract Interim Chief Operating Officer

Peel Senior Link, a non-profit charitable organization established in 1993, provides personal care & home-making and other complementary support services. Peel Senior Link maximizes independent living--helping seniors live with dignity, stability, and safety. Peel Senior Link is funded by the Ministry of Health and Long-Term Care through Ontario Health - Central, grants, and personal and corporate donations.

We are currently seeking a **Contract Interim** **Chief Operating Officer. **Reporting to the Chief Executive Officer, the Chief Operating Officer (COO) is responsible for the day-to-day operational performance of Peel Senior Link, as dictated by the organization’s strategic plan and direction.

Position Responsibilities:
**Leadership**
- To build and lead an effective and cohesive senior management team with effective succession planning
- To evaluate the senior management team
- To represent PSL to government, regulatory authorities, funders and the general public as delegated by and in collaboration with the CEO

**Strategy**
- To manage the vision and long-term strategy for PSL
- To effectively communicate and implement the Strategic Plan as approved by the PSL Board and CEO
- To develop and put in place strategic operating plans and budgets for each program area
- To ensure the development of our business case for renewed and new funding as well as managing the grant proposal process to meet our vision
- To collaborate and support Ontario Health Teams in the transition of health care

**Operations and controls**
- Oversee operations, finance, accounting, human resources, legal activities, privacy, information management and technology, and labour relations: letters of agreement, contracts, leases, and other legal documents and agreements
- Business insurance: procurement, monitoring and management
- Organizational reporting and monitoring: provide guidance and leadership through management of PSL metrics and measurement reporting process
- Office management: oversee administrative functions for all PSL sites, ensuring smooth daily operations of offices and program sites
- Board of Directors - in concert with the CEO, provide staff support and guidance to PSL board and act as staff liaison to relevant board committees

**Communication and Reporting**
- To liaise with the CEO and keep him informed of all issues emerging
- To attend PSL board and committee meetings as needed.
- To provide report to the CEO to be tabled at the board meeting which should outline:

- Program issues
- Financial issues
- Compliance issues
- HR issues
- IT issues
- Charity Issues
- Risk Management
- To work with the Board’s Finance and Audit Committee in collaboration with the Director, Finance to provide an appropriate and satisfactory system for financial management and control and reporting on a monthly basis
- To work with the senior management team to ensure that a system is in place for effective communication (including annual mandate letters) within management team and other employees

**Management**
- To appoint, build and maintain an effective management team and to ensure that remuneration packages are appropriate.
- To be responsible for all dealings with PSL staff and their appointments both internally and externally

**Financial Management and Operational Oversight**

Working with the Director, Finance and the Director, Operations & Business Development, manage and oversee all financial and business planning activities, including:

- Direct and administer all financial plans
- Oversee business policies and accounting practices
- Review and analyze financial reports
- Support and advise the CEO in decision making
- Lead and support organizational budgeting process
- Oversee reporting and monitoring of organizational performance metrics.
- Provide overall financial oversight and monitoring.
- Ensure that relevant financial data is presented to the CEO and senior management team

**Human Resources**

Working with the Director, Human Resources/Privacy Officer, manage and oversee the human resource function for PSL, including:

- Recruitment, hiring, and compensation
- Labour Management and union relations
- Benefits administration and oversight
- Professional training and development, including new employee orientation
- Retention strategies
- Regulatory oversight and legal compliance
- Ensuring that the human resource function is properly resourced and represented within the senior management team.

**Qualifications**
- Minimum of an undergraduate degree in Business Administration, ideally with an MBA; CPA designation an asset
- Strong operational experience and business acumen: ideally has worked in a senior management role for 10+ years in a socially responsible organization with progressive experience with at least three years’ experience in operational/administrative management
- Demonstrated experience in financial planning and analysis with previous experience overseeing human resources, information