Supervisor
1 week ago
Club Kitchen is a new delivery and take-out focused food hall concept launching soon. It will allow you to order from multiple restaurants in one delivery, with one fee. In an ideal setting in the bustling downtown core.
We are seeking a personable Supervisor for our concept in Yaletown. Responsible for ensuring the smooth and efficient operation of the concierge team, overseeing facility operations, and warmly greeting and assisting our valued customers.
**Responsibilities**:
- Greet and assist customers warmly, addressing inquiries and ensuring a positive experience.
- Manage food delivery orders and liaise with drivers for efficient pickups.
- Coordinate with kitchen staff to ensure accurate and timely order preparation.
- Troubleshoot issues related to orders, deliveries, and customer concerns.
- Optimize food delivery app systems and processes for efficiency.
- Develop and maintain efficient staff schedules.
- Coordinate with restaurant partners to align staffing needs with peak order times.
- Manage shift rotations and assignments to maximize productivity and quality of service.
- Oversee the day-to-day operations of facility to ensure cleanliness, safety, and compliance with health regulations.
- Collaborate with maintenance teams for timely repairs and upgrades as needed.
- Monitor inventory levels and place orders in a timely manner.
**Requirements**:
- Familiarity with food delivery apps/systems is advantageous.
- Previous experience in a leadership role.
- Familiarity with restaurant operations is an asset.
- Excellent communication and organizational skills.
- Strong problem-solving ability in resolving operational issues.
- Flexibility to work varied shifts, including weekends and holidays.
**Join Us**:
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