Infrastructure Analyst

At

CWB

, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.

Infrastructure Analyst

Location: Edmonton or Calgary

Everyday flexibility. Flexible work arrangements. Hybrid work environments.

It’s a new world, and we are learning to embrace it. Work and life have been connected in new & different ways - for our clients & their businesses too. So, at CWB we’ve been changing the way we work. In fact, we’re still changing. Still learning too.

Canadian Western Bank (CWB) is the only
_full-service bank_ in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a
_ relationship-based_ approach to deliver a uniquely
_proactive client experience_ through highly
_personalized service, specialized expertise, customized solutions, and faster response times. _We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services.
_And we do it together - united, as one CWB. _We are firmly committed to the responsible creation of value for all our stakeholders and our approach to sustainability will support our continued success.

Our highly engaged teams operate within a
_client-centric, collaborative and change-ready culture, _with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities.
_And we are building momentum_.

CWB offers an unmatched employee experience guaranteed to redefine what it means to work for a top employer. Our culture is a key differentiator and one we are proud of.

The opportunity

Systems administration. Cloud administration. Driven learner.

We are seeking an Infrastructure Analyst to join our growing team in Infrastructure Operations. As a member of this highly technical group, you will plan, implement and provide ongoing support and maintenance of the systems and cloud enterprise infrastructure. In this fast-paced environment, you will look to the newest technologies to help identify innovative solutions to improve services in a cost effective manner.

If you possess a strong knowledge of a wide range of IT Infrastructure technologies including cloud computing, Microsoft server operating systems, Enterprise backup and continuity, and technology automation, we want to hear from you

Specific Accountabilities- Provide support for existing infrastructure systems and services.- Identify opportunities for process improvement through automation techniques.- Perform diagnosis using integrated diagnostic tools and techniques.- Conduct research and make recommendations on new IS solutions, services and processes.- Assist in the development of operational guidelines and procedures for the support of server hardware systems, server operating systems, firewall and network infrastructure.- Execute testing, implementation, and coordination required for successful project delivery.- Required to provide on-call after-hours operational support for critical infrastructure services.

Skills and competencies that will take you further-
- Strong communication and interpersonal skills.- Knowledge of approaches, tools and techniques for maintaining an IT infrastructure with a focus on availability and reliability.- Ability to use critical judgement to make decisions and solve problems involving various levels of complexity, ambiguity and risk.- Strong organizational skills with an ability to effectively prioritize.- Good analytical skills and a strong attention to detail.- Experience in managing vendors towards service and/or contractual commitments.- Focused drive to learn, innovate and improve.

Foundational knowledge and experience to grow from- Degree or diploma in Computer Science or related technology field.- Minimum of 5 years related experience in supporting a highly available, medium to large enterprise production environment.- Strong technical knowledge of medium to large enterprise configurations and design for:
- Firewall hardware/software deployment, administration, and best practices-
- Network hardware/software-
- Public and private cloud-based service offerings (Azure, AWS, Google, etc.)-
- Enterprise automation tools-
- Storage-
- In-depth knowledge of:
- Networking protocols and network operating systems-
- Network security appliances and controls-
- Public and private cloud deployment methodologies-
- Cloud virtualization technologies-
- Cloud administration best practices-
- Enterp