Inside Sales Support

2 weeks ago

Markham, Canada ASI Corp Full time

ASI Corp is hiring for an Inside Sales Support in our Markham, Ontario, Canada Office. The Inside Sales Support will provide key administrative assistance to our Sales Team.

**Salary**:
**Benefits**:
ASI Corpdemonstrates our commitment to the health of our employees by offering all full-time employees a full complement of medical, dental and vision coverage.

**Responsibilities**:

- Provide quotes and recommendations to customers
- Process sales orders
- Ensure prompt and accurate delivery of products
- Address customer inquiries/complaints in a timely manner
- Maintain a strong knowledge of products and services by attending trainings and completing online learning modules
- Provide back up to Sales Reps when out of office
- Manage customer vendor portals for end user inquiries (shipment status, returns, etc.)
- Educate customers regarding promos
- Prepare required information (marketing material, forecast, sell thru reports) for meetings
- Accurately record sales information on an internal CRM system, and maintain up to date client records
- Provide administrative support to the Sales Executives when necessary - process EDI orders, assist with RMA requests, check pricing & availability, provide tracking numbers, provide freight quotes, update backorders

**Requirement**:

- Strong communication skills
- High school diploma, College/University education preferred
- Strong technical aptitude
- Microsoft Office proficiency
- Some admin/support experience
- Good organizational and time management skills

**About Us**:
Founded in 1987, ASI Corp. is a national distributor of IT hardware and software products, maintain 9 sales/warehouse locations in the US and Canada. For over 35 years, ASI has continually taken a lead role in setting new standards in the distribution of IT solutions and value-add services. Today, ASI carries over 150 product lines and has over 10,000 of the most in-demand products.

**ASI Corp is an equal opportunity employer (EOE).**

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- sales support: 1 year (preferred)

Work Location: One location

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