Facility Manager

1 week ago

Kitchener, Canada Make Space Storage Full time

**About Make Space Inc. - Who are we?**

**Responsibilities**:

- Maintain and build positive customer service with clients, vendors, and service providers.
- Routinely inspect the entire facility for cleanliness, security breaches and maintenance requirements for the yard, infrastructure, and equipment.
- Administration duties include entering accurate information into customer management system, (CRM), maintaining filing and customer records, going paperless.
- Account receivable, payment management and bank reconciliation.
- Accounts Payable - working with the finance team to ensure accurately billed, and on-site coordinator.
- Seasonal Landscaping includes snow removal, lawn maintenance and driveway maintenance.
- Following up with clients as needed and directing them to the appropriate department if necessary.
- Be creative in supporting customers with their storage and moving solutions.
- Oversee and helping clients with onsite access.
- Moving in and out schedules for storage units, cleaning and maintaining units between clients.
- Looking for ways to engage with the community to promote and grow business.
- Perform other duties as required by management.

**Qualifications**:

- Proficient with computers and systems, MS Office, Excel, and Outlook.
- Ability to learn new systems, tech-savvy considered an asset.
- Excellent communication skills, both verbal and written
- Outstanding Customer Service, able to build rapport with business partners and clients.
- Problem Solving abilities, looks for solutions.
- Proven ability to work independently and take the initiative.
- Property maintenance experience is considered an asset.
- Ability to multitask, organize and prioritize work requirements.
- Stays motivated and works well independently.
- Optimistic and positive attitude

**Job Types**: Full-time, Permanent

Pay: $43,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- How would you describe great customer service? Please explain why this is important?

**Education**:

- Secondary School (preferred)

**Experience**:

- retail management: 1 year (preferred)
- Microsoft Office: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person

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