Medical Assistant/receptionist

**Location**: The Foot Health Centre, Cobourg, Ontario
**Hours**: Thursdays 8:30 AM - 5:30 PM, Fridays 9:30 AM - 3:30 PM

**About Us**:
The **Foot Health Centre** in Cobourg, Ontario, is dedicated to providing **high-quality podatric medical care (chiropody - foot health) services** to our community. Our mission is to **enhance the quality of life** for our patients through **compassionate, personalized treatment and education**. With a team of highly skilled professionals, we offer a **welcoming and supportive environment** where patients receive top-notch care.

**About the Role**:
We are looking for a **Podiatric Medical Assistant** who will work closely with our **chiropodists** to provide **clinical support, assist with patient care, and maintain a clean and efficient working environment**. While this is **primarily a clinical role**, you will also **assist with receptionist duties when needed** to ensure the smooth operation of the clinic.

**Key Responsibilities: Clinical Support (Primary Role)**

The following responsibilities include (but not limited to):

- Prepare and assist in **clinical procedures**, including **sterilizing instruments and setting up treatment rooms**:

- Provide **direct patient care** under the supervision of a chiropodist, including:

- Assisting with
- **dressing changes, Managing patient records, Footwear and orthotic fittings & follow-ups, Orthotic modifications**:

- and other treatment modalities as required, Educate patients on
- **post-treatment care and general foot health practices**:

- Maintain **accurate and confidential patient records**, ensuring compliance with **privacy regulations**:

- Ensure the clinic environment is **clean, organized, and stocked** with necessary medical supplies
- Maintain inventory for **medical and retail supplies & productsPatient Interaction**:

- Greet patients **warmly and ensure they feel comfortable** during their visit
- Escort patients to **examination rooms and prepare them** for chiropodist consultations and treatments
- Answer patient questions related to **foot health and treatment plans** within the scope of your role

**Administrative & Reception Coverage (As Needed)**
- Answer **phones, book appointments, and manage scheduling** when covering reception
- Check **patients in and out**, collect **payments**, and ensure accurate patient records
- Manage patient communications, including **follow-up reminders and appointment confirmations**:

- Coordinate with the **chiropodist** for any necessary **administrative tasks related to patient care**

**Additional Duties**
- Support with **clinic administrative tasks**, such as **filing and data entry**:

- Maintain **compliance with all health and safety regulations**

**What We’re Looking For**:

- **-Flexibility to provide staff coverage when needed, sometimes on short notice**_

**-Passion for patient care** and a strong work ethic
**-Excellent communication skills** and a warm, engaging attitude
- Strong **organizational abilities** and attention to detail
- Ability to **multitask and stay focused** in a **fast-paced clinic setting**
- Must be **comfortable seeing various medical conditions of the feet**, including wounds, infections, and structural abnormalities
- Knowledge of **instrument sterilization procedures** and infection control (or willingness to learn)
**-Flexibility** to assist with **reception duties** when needed
- Previous experience in **healthcare, podiatry, or medical assisting such as physiotherapy assisting** is an asset

**Why Join Us?**
- Work in a **professional, supportive, and fun** environment
- Make a **meaningful impact** on patients’ health and well-being
- **To Apply**: Send your resume and a short note about why you’d be a great fit to The Foot Health Centre

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: No less than 14 per week

Flexible language requirement:

- French not required

Work Location: In person