Payroll Operations Analyst

**Job ID**: 57637

**Job Category**:Finance, Accounting & Purchasing

**Division & Section**:Fire Services, Fire Svcs Administrative Services

**Work Location**:4330 Dufferin St., 2nd Floor

**Job Type & Duration**:1 Permanent vacancy

**Salary**:$87,800.00 - $116,745.00

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 06-Aug-2025 to 20-Aug-2025

To provide analysis and coordination of operational and contractual requirements related to payroll and benefits and ensure that these are consistent with the business practices of the City of Toronto. To provide strategic operational advice to Toronto Fire Services management in support of the identification of opportunities and implementation of divisional initiatives in order to improve customer service delivery, business processes, and program and service improvement.

**Major Responsibilities**:

- Implements detailed plans and recommends policies/procedures regarding program specific requirements. Conducts research into assigned area ensuring that such research considers developments within the field, corporate policies and practices.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Analyzes payroll reports to investigate and reconcile attendance and scheduling variances.
- Analyzes the impacts of Corporate Payroll changes on payroll policies and recommends solutions that are consistent with the business practices.
- Liaises with management officials, accounting division, and P&E for purposes of exchanging information and seeking clarification on payroll related matters. Provides technical resolution to problems arising from payroll runs, determines extent and cause of the problems, and recommends necessary improvements and changes in the payroll business design and systems configuration.
- Monitors and ensures payroll accounting practices have not been compromised.
- Evaluates payroll system controls, performs divisional audits and recommends necessary improvements and changes. Liaises with the production and technical staff for purposes of co-ordinating the testing and reporting of payroll systems criteria, in accordance with business requirements.
- Monitors operational key performance indicators. Analyzes trends to improve operational performance and creates, maintains, and communicates standard process and documentation of procedures on how to solve problems and administer controls. Update training manuals and on-line help, provide training to staff.
- Liaises with the Systems and Reporting section for purposes of initiating special projects and system changes related to payroll management and processing.
- Provides support in maintaining consolidated list of all overpayments. Ensures timely collection of overpayments, repayment method and follow up process on repayments that are in arrears.
- Reviews Minutes of Settlement, grievance packages, severance pay process, to ensure compliance with relevant policies, benefits and pension provisions and legislation, as required.
- Calculates and maintains records for coordination of year end operational requirements, analyses reconciliation of transactions, and oversees adjustments.
- Coordinates project activities and monitors work output to ensure results are achieved within specified time frames and budget restrictions.
- Collects, analyzes, evaluates and interprets data/information, reports on findings to develop options for procedures, business process reviews and practices.
- Recommends changes to improve effectiveness and efficiency of service delivery considering developments within the field, corporate policies and practices.
- Acts as a change agent with a steadfast focus on business process optimization while leveraging best business practices.
- Assesses the analyses and recommendations from ongoing initiatives.
- Prepares briefing materials, and other documentation.
- Assist and mentor Support Staff with day-to-day Payroll operations.
- Advise on internal promotions, transfers, and schedule changes for Local 3888 staff.

**Key Qualifications**:

- Post-secondary education in business administration, payroll, human resources, accounting, finance, or public administration, or equivalent combination of education and experience.
- Extensive experience in the areas of payroll, benefits and pension functions within a major public or private sector organization, preferably in a unionized environment.
- Extensive experience with computer based financial, payroll or HRIS systems, e.g. SAP/SuccessFactors.
- Considerable experience in preparing comprehensive reports in addition to developing and presenting materials on various topics.
- Considerable experience in researching, conducting analysis and preparing reports to support project development or process improvement activities and to conceptualize and develop option