Branch Manager

**JOB DESCRIPTION - BRANCH MANAGER - CAMBRIDGE**

Georgian Bay Fire & Safety Ltd., a Fire Safety and Protection, LLC company is one of Ontario's largest independent providers of Life Safety and Property Protection, is seeking a Branch Manager - Fire & Safety Solutions for our Cambridge branch. In business since 1969, we are a well-respected, capable organization with a focus on customer service.

With offices across the province we continue to attract great staff and clients; that continued growth offers excellent opportunities for exceptional staff. With over 130 employees we are a direct distributor for several manufacturers and offer not only in-house but also manufactures’ training. Our single source approach of having electricians, sprinkler fitters, security technicians and suppression technicians in house allows additional opportunities for our staff.

**JOB SUMMARY**

A Branch Manager (Canada) in the Fire and Safety Industry is responsible for overseeing the daily operations of a regional office, geographical area, or branch of a fire and safety company. They work closely with senior management to develop and implement strategies for growth and profitability, while ensuring that all services provided meet or exceed customer expectations and comply with local, provincial, and national fire codes and standards.

A Branch Manager (Canada) in the fire and safety industry is responsible for overseeing the team that maintains and repairs fire, security, and life safety systems for commercial, industrial, and residential clients. The job involves managing a cross functional team, consisting of both union and nonunion resources, ensuring compliance with regulatory codes and standards, and ensuring customer satisfaction.

Key responsibilities of a Branch Manager in the Fire and Safety Industry may include:

- Developing and implementing strategic plans for growth and profitability, including market analysis, competitive intelligence and customer needs assessment.
- Accountability on territory financial performance
- Ensuring that all services provided comply with local, provincial and national fire and building codes and standards, and that all employees are trained and certified as required.
- Adherence and implementation of policies and procedures to ensure consistency and quality of service.
- Managing relationships with key customers, partners and suppliers to ensure customer satisfaction and business success.
- Providing leadership and technical support to all employees including hiring, training, coaching and performance management.
- Staying up to date with changes in fire and building codes and standards as well as industry trends and best practices.
- Facility management and maintaining a safe and healthy work environment for all employees.
- Leading a team of installation and service technicians to ensure they are meeting install, service and repair targets.
- Ensuring that technicians have the necessary tools, equipment and training to perform their jobs safely and effectively.
- Conducting site inspections to ensure work is performed safely, efficiently and to the required standards.
- Maintaining and calibrating tools and equipment.

**Qualifications**
- Excellent leadership, communication, and organizational skills are essential for this role, as is the ability to manage multiple priorities and work well under pressure.
- Attention to detail and the ability to analyze financial data and reports are also important attributes for a Branch Manager in the Fire and Safety Industry.
- Additionally, certification from a recognized organization, such as the Canadian Fire Alarm Association (CFAA) or the Ontario College of Trades (OCOT), may be required.

Georgian Bay Fire & Safety offers a competitive compensation and benefits program. Remuneration is based on apprenticeship level, competencies achieved, hours accumulated, experience and includes shared medical coverage, tuition reimbursement, vehicle usage and more. We offer an excellent working environment with a great team atmosphere.

With more than 60 fully stocked service vehicles dispatched from offices across the province we meet our customers’ needs effectively and efficiently. From fire extinguishers to the design, installation and maintenance of integrated fire alarm and security systems we have the inhouse resources and capabilities to tackle any sized projects and deliver it on time and on budget. Although our business has grown to become one of Ontario's largest providers of fire alarm, fire suppression systems, sprinkler systems, security systems, access control and camera systems, we haven’t forgotten where we came from. Our employees are members of your community, and we strive to maintain the personal service that our customers count on. Today and tomorrow.
- Managing the day-to-day operations of their territory, including operations and customer service.