Technical Product Specialist

6 days ago

Ottawa, Canada Dynatrace Full time

As a Technical Product Specialist in our Professional Development Program (PDP) you will develop the necessary skills to engage with our customers with confidence and provide them with best-in-class advice to get the most out of Dynatrace platform. You will use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting to our customers. If you're a tech lover with strong communication, a positive attitude, and solid problem solving skills...you are just a step away from your dream job
- Start with 6 months of paid training that will include: developing a strong foundation of Dynatrace Technology and the ecosystems it interacts with, communication skills and, & consulting methodologies.
- Learn alongside other recent grads from our industry experts and personal mentors.
- Provide customers “micro consulting” engagements with their deployment, configuration, problem triage, and troubleshooting.
- Identify potential growth and retention opportunities within customer chat conversations to ensure customers get the most value and return on their Dynatrace investment.

**Qualifications**:

- Bachelor’s or Master's Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related STEM discipline.
- Familiarity with some of the following technologies: Java Servlets, PHP, HTML, CSS, JavaScript, Ajax, OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.
- Charismatic communicator (presentation skills are a plus).
- A passion for technology and continuous learning.
- Must be proficient in both English and French
- Open to remote applicants anywhere in Canada

**Additional Information**:
**What's in it for you?**

A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.

A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.

A large suite of benefits and perks designed to meet your personal needs

Paid industry certifications in key technologies and/or other disciplines.

**Compensation and Rewards**

Our total compensation package includes unlimited personal time off, an employee stock purchase plan, a reward system as well as a transportation/commuter stipend.

We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

**Discover more perks & benefits**:
**Company Description**:

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