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Personal Lines Account Manager

2 weeks ago

Edmonton, Canada Armour Insurance Group Ltd Full time

Armour Insurance Group is a growing **privately owned** Alberta brokerage with three offices in the province. For 25 years, we have worked to build a solid reputation as an industry leader and are proud to be recognized as a **Top Insurance Employer with IBC**. We are obsessed with protection and have earned the respect and trust of our customers by providing excellent service. We cannot do that without a team of professionals who have HEART: Humble, Effective, Adaptable, Respectful & Transparent.

We are currently seeking an experienced Personal Lines Account Manager to join our team. This is an in-office position for our Edmonton office.

The **Personal Lines Account Manager** is responsible for servicing and growing a book of business by doing the following:

- Service existing clients with renewals, changes, and inquiries
- Answer quote requests, cross sell, and ask for referrals to secure new business
- Assist clients outside of their book when other Personal Lines Account Managers are unavailable
- Level 1 Insurance License, with a preference to Level 2
- Committed to furthering their insurance education
- Track record of providing excellent customer service
- Strong work ethic and a drive to succeed in a high performing environment
- Demonstrates exceptional verbal and written communication skills
- Strong working knowledge of company portals, Epic, & Applied Rating Services
- Proficient with Microsoft Office: Outlook, Word & Excel
- Able to multitask and thrives in a fast-paced environment
- Previous experience as a personal lines broker is required
- Strong knowledge of underwriting regulations would be beneficial

Benefits of a career at Armour include:

- Great culture where you love your job
- A transparent workplace - you know the goals, where we stand, and how you contribute
- Comprehensive financial rewards that recognize your success
- Employer's RRSP contribution matching plan and a comprehensive benefits program
- Generous personal and annual vacation days
- A workplace where your ideas and thoughts are valued
- Fun staff outings _(you just missed a great weekend retreat)_
- Employer support of educational goals, such as CAIB designation, Level 2 licensing, etc.
- Healthy workplace: fitness subscription reimbursements, monthly fitness challenge and more

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Licence/Certification:

- AB General Insurance License (preferred)