Director, Residential Property Management

We’re seeking a driven and detail-oriented individual to be an integral part in growing Anthem’s residential rental portfolio. You’re excited by the opportunity to explore and implement innovative technologies and tools that elevate the residents’ experience and ensure exceptional service standards across our properties. If you bring a passion for real estate, a creative mindset, and a strong commitment to customer service, we’d love to hear from you.

**You will**
- Lead the property site teams in BC and Alberta, ensuring the business plan standards are achieved and excellent service is delivered to the residents.
- Oversee contracts and the performance of third-party service contractors/trades ensuring the business plan standards are achieved and excellent service is delivered to the residents
- Conduct regular property inspections including apartments and common areas and identify opportunities for improvement
- Prepare and execute the annual operating and capital budgets and undertake monthly financial variance analysis
- Oversee the preparation of annual increases/renewals for the portfolio
- Conduct a yearly audit of tenant insurance policies
- Conduct semiannual revenue audits on parking and storage to maximize revenues
- Consistently seeking cost-efficient solutions to enhance financial performance across all areas
- Assist in reviewing and approving leases
- Approve property expenditures
- Oversee the rent collection process and ensure all Notices are delivered in conjunction with the property site team and initiate appropriate action as required to collect arrears
- Ensure preventative maintenance is scheduled and completed
- Compile Resident Handbooks and implement Yardi throughout the portfolio
- Ensure compliance with relevant legislation including the RTA, Fire Codes, OH&S
- Ensure that policies and procedures are adhere to at all levels
- Oversee tenant events for the portfolio
- Ongoing review of local market information to maximize revenue
- Build Anthem’s rental brand and presence in the market by working with the Anthem team to develop best in class standards for residential rental, including resident events
- Foster strong working relationships with other team members including Sales and Marketing, Asset Management, HOC, Accounting, Development and all other stakeholders
- Provide on-call support for urgent property-related issues

**You have**
- Minimum of 7 years’ experience managing residential real estate
- BC Real estate license
- Excellent communication skills, both oral and written
- Excellent organizational skills
- Strong knowledge of MS Office, Excel and Yardi preferred
- Valid driver’s license and access to a vehicle

**We have**
- Great, diverse, authentic people
- Unlimited career growth opportunities
- Mentorship from the ‘best in the biz’
- Corporate Giving Strategy supporting community development
- Annual salary reviews and performance bonuses
- A robust Benefit Plan and Employee Assistance Program
- Educational Assistance Program

**Salary range**: $140k - $160k, depending on experience

We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is swiftly resolved and coaching is continuous.

Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities.

Founded in 1991, Anthem is a team of 850+ people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed - alone or in partnership - more than 400 residential and commercial projects across North America. Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes.

We are Growing Places.

Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.