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Chilliwack, Canada Seed & Stone Full time**Must be 19+** The store manager is the backbone of the retail cannabis store. The store manager assists the General Manager with overseeing all departments, employees, operations, and handling customer-related issues beyond the scope of the shift supervisors. Store managers lead the team in its day-to-day operations. The manager's main responsibility is...
Store Manager
2 weeks ago
**Must be 19+**
**About this Position**
**Position Responsibilities**
Implement all operational and industry rules, regulations, policies and procedures to advance the company’s mission, vision, goals and objectives
- Opening and closing the store, maintaining POS systems, and auditing
- Manage store operational compliances as per regulations
- Manage in-store staffing needs in conjunction with Human Resources, provide input regarding hiring, disciplinary action, advancement, and terminations
- Coach, educate, and inspire employees on an ongoing basis to meet their highest performance level
- Regularly assess staff KPI’s to ensure they are being met and conduct performance reviews
- Ensure the safety and satisfaction of staff and store visitors
- Deliver exceptional customer service and address customer questions and concerns
- Guide and direct customers in their cannabis purchasing journey
- Meet and exceed sales goals
- Maintain store displays, visuals, products, signage, and products
- Assist in the development of budgets and sales forecasts; cash management
- Maintain an in-depth knowledge of in-store inventory
- Regular product ordering to maintain inventory in accordance with approved budget
- Manage shipping/receiving process, inventory, and stocking
- Keep up to date with industry changes and product knowledge
- Delivery driving may be required on an as needed basis
- Some travel may be required to service other cannabis store locations, upon request
- Other duties may include, but are not limited to, ensuring cleanliness of the store, good record keeping, special events and promotions, and other ad hoc duties
**Qualifications & Requirements**
- Must be 19+ years of age
- Valid Selling It Right certification
- Minimum 1 year cannabis retail experience preferred
- 2+ years of retail management experience
- Strong interpersonal skills
- Excellent time management and organization
- Valid Class 5 Drivers License is an asset
- Outside the box problem solving is a plus
As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry.
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Store discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Ability to commute/relocate:
- Chilliwack, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of Cannabis Retail experience do you have?
- Are you willing to drive the company vehicle for deliveries, where necessary, as part of this position?
- Please rate your cannabis knowledge and broadly explain on a scale of 1 to 5, 1 being the lowest and 5 being the highest.
- Do you have your valid Selling It Right Certification?
**Experience**:
- Retail Management: 2 years (required)
Licence/Certification:
- BC Driver's License (required)
Work Location: In person
Expected start date: 2024-10-20