Fleet Performance Specialist

7 days ago

Nanaimo, Canada Corporate Couriers Logistics Full time

Corporate Couriers is the premier courier company, proudly serving our customers in British Columbia for the past 30 years. With a fleet of over 800 drivers and bicycle couriers, we are the largest same-day courier and offer a wide range of services that includes warehousing and distribution services, same-day delivery, fleet outsourcing, intercity, and medical delivery. We have created a fully integrated delivery system that utilizes the most advanced dispatch software, and bar-code scanning systems.

We are seeking an organized, self-motivated, **Fleet Performance Specialist **(Dispatcher)** **to join our team in **Nanaimo, BC** You are self-described as someone with a positive attitude that possess the ability to manage high volumes of data to a great degree of detail and make sense of it in a quick pace environment.

If this sounds like you, here is what you can expect at Corporate Courier Logistics Ltd:
**What you will be doing**:

- Ensuring safety of the drivers, and customers/receivers;
- Planning, monitoring, tracking and supporting drivers on the road to ensure optimum delivery performance while maintaining efficient communication always.
- Proficient, clear, calm communication is essential;
- General management of KPI metrics;
- Escalate special cases/concerns to the Regional Managers/Operations Analyst;
- Maintain a clean and COVID friendly, safe work environment;
- Have a flexible weekly availability of at least 5 days
- Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

**What you should already have**:

- High school diploma or GED
- Minimum experience in a similar role would be an asset.
- Strong knowledge of emergency processes and procedures.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and MS Excel with proven experience in data entry.
- Ability to work well under pressure.

**Shift Times**:

- Days: Monday - Friday (should have an availability to work 7 days a week)
- Time: 06:00 am-02:30 pm

**Benefits**:

- Extended healthcare
- Dental care
- Vision care

**Location**:

- 2243 McGarrigle Road, Nanaimo, BC V9S 4M5

INDHP

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