Assistant Retail Manager

Management._Operational planning and management (continued)_
- Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality, by ensuring that shelves are fully stocked, seasonal inventories are rotated in a timely fashion, floor items are properly displayed, and that merchandise displays are orderly, neat and tidy
- Develop, implement and monitor sales and marketing strategies
- Assess store needs and daily activities that would increase sales.
- Organize marketing events to increase consumer base
- Review product pricing of displayed items to ensure pricing consistency,
- Contribute to and lead as required, the planning, implementation, execution and evaluation of special projects
- Human resources planning and management_
- Determine staffing requirements of retail operations
- Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
- Recruit, interview and recommend for higher approval as required, staff that have the right technical and personal abilities to help further the objectives of the retail operation
- Undertake activities that will attract and help recruit volunteers
- Ensure that all staff and volunteers receive an orientation to the organization and that appropriate training is provided
- Assign employee hours of work and input and approve daily hours that are worked.
- Maintain accurate employee leave records (attendance, absenteeism, vacations, other leave)
- Implement as directed by the Retail Manager, a performance management process for retail staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
- Coach and mentor staff as appropriate to improve performance
- Recommend to the Retail Manager, disciplinary measures for staff when necessary, using appropriate techniques
- Supervising the work of subordinate staff directly and through team leaders
- Recognize exemplary performance by employees
- Financial planning and management_
- In collaboration with the Retail Manager and Administration Clerk, maintain a verifiable system for receiving, tabulating and banking cash and other cash equivalent receipts.
- Prepare and deposit store receipts at the bank on a daily basis
- Ensure that assigned financial reports balance
- Ensure that revenue expectations are met.
- Community relations/advocacy_
- Risk management_
- Identify and evaluate the risks to the organization's people (clients, staff, management, volunteers), property, finances, goodwill, and image and recommend to the Retail Manager, measures to control risks

**Qualifications**
- Education and Experience_
- Post secondary education in a related field (Business Administration, Accounting, Marketing) (Desirable, non-essential, but manager must be willing and able to upgrade within a reasonable time period as determined by the employer)
- 2 or more years of progressive supervisory/management experience in an organization
- Experience of working in a thrift store environment an asset
- Professional designation_
- None
- Knowledge, skills and abilities_
- Knowledge of leadership and management principles as they relate to non-profit/voluntary organizations
- Knowledge of all federal and provincial legislation applicable to voluntary sector organizations including: employment standards, human rights, occupational health and safety, charities, taxation, CPP, EI, health coverage etc
- Knowledge of human resources management
- Knowledge of financial management
- Knowledge of project management
- Bilingualism (English/French) an asset
- Proficiency in the use of computers for:_
- Word processing
- Excel
- Financial management
- QuickBooks
- HubDoc
- Google Docs
- Bright HR
- E-mail
- Internet

L-Boss

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person