Business Operations Analyst

4 days ago

Toronto, Canada SWTCH Energy Inc. Full time

**Who We Are**

SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America.

Founded in 2016 by entrepreneurs, investors, and energy professionals, SWTCH had a vision of enabling communities to realize the social, economic, and environmental benefits of widespread EV adoption. Since then, its EV charging and energy management solutions have been installed in hundreds of multifamily buildings, 50 percent of which are classified as low-to-moderate income. By leveraging the latest technology available, SWTCH is making EV charging possible for all buildings.

With a growing base of clients, SWTCH is currently looking for opportunities to deepen our market penetration across North America.

**Job Opportunity**

**Responsibilities**
- Help develop and implement strategic initiatives to drive operational excellence and support business growth.
- Analyze business processes and systems, and conduct data analysis using Excel, SQL and other tools data to identify opportunities for improvement and provide actionable recommendations.
- Prepare presentations and reports to communicate findings, recommendations, and initiative updates to stakeholders.
- Manage operational improvements by collaborating with cross-functional teams to implement improvements, and evaluating the effectiveness of implemented changes, adjusting as needed to achieve desired outcomes.
- Develop and maintain key performance indicators (KPIs) to track the effectiveness of business operations.
- Handle confidential and sensitive information with discretion and professionalism.
- Support ad-hoc analysis and special projects as needed.

**Requirements**:

- Bachelor's degree in Business Administration, Economics, Finance, Engineering, or related field.
- 2+ years of experience in business analysis, operations, or consulting roles.
- Strong analytical skills with proficiency in Excel, SQL, and data visualization.
- Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels and across functions.
- Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
- Detail-oriented mindset with a proactive approach to problem-solving and continuous improvement.
- Experience in an EV charging/SaaS/software environment.
- Passion for EV space, decarbonizing transportation, cleantech/sustainability.

**Benefits**
- **Business Impact** - As a core member of the sales team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company.
- **Environmental Impact** - We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable future.
- **Diversity** - People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and express.

**Annual Salary Range**

CAD $60,000 - $80,000

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