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Account Manager Ii

2 weeks ago

Richmond, Canada InComm Payments Full time

Overview:
When you think of InComm Payments, think of Innovative Payments Technology. We were founded 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

About This Opportunity:
This is a fully remote position based in Vancouver, BC with 10-15% travel within Canada.

**Responsibilities**:

- Responsible for managing a portfolio of merchant accounts
- Develop Merchant Account relationships and maximize opportunities to expand sales
- Manage initial and ongoing account launches
- Conduct internal/client facing Quarterly Business Reviews and future planning
- Meet InComm’s company and divisional goals for customer retention and growth
- Strategically promote and incorporate InComm’s core values:
Encourage INNOVATION at every level.

Uphold a high standard of QUALITY in our work.

Find PASSION and demonstrate INTEGRITY in everything we do.

Support employee ENGAGEMENT through our diverse communities.

Take RESPONSIBILITY for our successes and failure and learn from both.

Rely on TEAMWORK and collaboration to achieve our goal

Qualifications:

- 3+ years relevant experience
- Experience within managing retail accounts, background in CPG or prepaid/gift card industry is a bonus
- Proven ability to create and implement strategic plans
- Demonstrated ability to grow account revenue through activities such as product expansion, promotional opportunities or program implementations
- Experience analyzing sales reports and identifying trends
- Comfortable learning new technology/product lines in a highly innovative environment
- Excellent presentation and negotiation skills
- Proven ability to organize and prioritize heavy workload while meeting deadlines
- Must be driven to identify and exceed customer needs and expectations
- Ability to listen attentively, respond effectively and resolve issues in a timely manner.
- Aptitude for thinking and acting on a strategic and tactical level
- Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint
- Superior relationship management skills including ability to engage in strategic conversations with all levels of management
- Other Tasks and Responsibilities as assigned
- Some travel required - 10-15%
- Located in BC
- InComm Canada Prepaid Inc. is committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act._
- InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law._
- **This position is eligible for the Employee Referral Bonus Program
- Tier 3