Transformation and Innovation Lead

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

We have an exciting opportunity to join our Learning and development team. We are looking for our next Transformation and Innovation Lead. This role will play key change management and data analytics in partnership with our Broker Distribution Learning and Development, Broker Communications & Marketing, Broker Distribution, project teams and partners. To effectively deliver projects on time, and within budget, with a high adoption rate, ensuring sustainable business practices.

Our Transformation and Innovation Lead will develop risk and control policies, data analytics & Qlik dashboards and measure success through our project change and L&D data.

Come join our team

What you'll do:

- Assess the scope and complexity of the change and its impact on the business, key partners, brokers, and customers.
- Seek understanding and measurement data from the business function, project objectives, measurable outcomes, and stakeholders’ objectives or goals.
- Build and support risk governance plans for both change initiatives and learning. Formalize risk and control plans for change and L&D, accountable for the governance of controls.
- Evolve data to create comprehensive Qlik reporting dashboards, which measure project goals and success. Work closely with the Broker Enablement Qlik team to plan and build measurable correlations in data.
- Manage change process lifecycle (Prosci ADKAR Methodology), including all its phases.
- Involve Learning and Development, Communications, and Marketing in all change to create plans built, with consensus on objectives and strategies.
- Assess the change impact for all key partners. Conduct impact analyses, assess change readiness, and identify key team members. Develop effective, proactive change plans.
- Support the design, development, delivery and management of communications, learning, and reporting.
- Understand what matters to brokers and what change activity contributes to and doesn’t. Emphasize change through the broker’s perspective and manage outcomes.
- Regularly capture broker sentiment to enable effective innovation from their sightlines.
- Build relationships, and work collaboratively with team and business functions.
- Inspire change teams toward a common goal (change ambassadors, coordinators, end users, etc.).

What you'll bring:

- Insurance proven experience is an asset
- A University degree in a relevant field preferred
- Previous Change Management experience (min. two years preferable)
- Formal Change Management Training (Prosci certification) is preferable
- Manage Effective communication and facilitation skills
- Data Analytics experience preferred
- Risk and Control Governance experience preferred
- Strong organization skills, planning
- Digital literacy
- Data collection and analytical evaluation skills
- Experience with Qlik dashboards preferred
- Stakeholder engagement and influencing skills
- Bilingual English and French is an asset

What you’ll get
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Outstanding Career Development opportunities.
- We’ll support your professional development education.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.