Director, Strategy, Performance and Partnerships

Director, Strategy, Performance and Partnerships (Community Services)

**Job Number**:3516

**Job Type**: Full-Time
**Location**: 99 Regina St S - Public Health & Community Serv
**Job Category**: Administration
**Number of Positions**:1
**Department**: Strategy, Performance and Partnerships (Community Services)
**Division**: Community Services
**Hours of Work**: 35
**Union**: Management/Management Support
**Grade**: Management/Management Support Grade 10
**Salary Range**: $142,560 - $178,196
**Posting Date**:October 20, 2025
**Closing Date**:November 3, 2025

**About Us**
- The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

- Taking only what we need
- Leaving some for others
- Keeping the dish clean
- This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
- Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.
- Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

**The Role**

**Bring big-picture thinking to life. Connect people, purpose, and impact.**
- At the Region of Waterloo, we believe community is built through connection—and connection is built through people who see what’s possible when we work together.

We’re searching for a **Community Service’s Director of Strategy, Performance and Partnerships** to help us weave stronger threads between our divisions, our partners, and the people we serve. Someone who sees collaboration not as a process, but as a spark that drives lasting change.

In Community Services, our philosophy is simple but profound**:People First. Relationships Matter.** We create trusting relationships through open communication, cultivate belonging through equity and inclusion, and recognize the strengths and value of the people who work here and the people we serve. As Director, you’ll help embed this philosophy in everything we do—connecting strategy with compassion, and data with the human stories behind it.

**Departmental Leadership and Impact**
- As a senior leader within Community Services, you’ll guide the Strategy, Performance and Partnerships (SPP) division as the department’s strategic hub—a central connector that enables collaboration, insight, and alignment across all four divisions:
- Housing & Homelessness
- Children’s Services
- Employment & Income Supports
- Seniors’ Services
- Your work will help us act as one department—strengthening shared systems, clarifying what supports should be centralized, and ensuring each division benefits from common tools, frameworks, and partnerships.- This role offers the opportunity to learn deeply from what’s already working, to listen, observe, and then help shape the next iteration of SPP’s purpose and structure. You’ll bring fresh eyes and thoughtful curiosity to help us evolve—ensuring that the division’s focus and capacity align with its promise.**What You'll Lead**
- **Collaboration that matters**: Shape shared priorities and foster joint actions that make life better for the people we serve in Waterloo Region.
- **Data that engages**: Strengthen how we use data to inform decisions, engage the community, and co-create solutions—building on strong existing foundations to make our work more connected and impactful.
- **A stronger community voice**: Coordinate our presence and partnerships so our team shows up a cohesive ally in community wellbeing.
- **Strategic transformation**: Guide how we organize ourselves to be nimble, innovative, and ready for what’s next.
- **Reconciliation and equity in action**: Integrate equity-centered and Indigenous-informed approaches into our planning, performance, and partnerships, fostering systems that are fair, inclusive, and rooted in our REDI Plan.
- **Clarity and follow-through**: Focus SPP’s energy on what matters most—delivering on commitments and creating the conditions for sustained, measurable impact.

**Who You Are**
- You’re a connector, strategist, and deeply relational leader who thrives in complex environments. You can translate ideas into shared action and bring clarity where there’s complexity. You do this in a style rooted in collaboration, listening, learning, and kindness.

You bring:
- A deep commitment to reconciliation, equity, and our service philosophy: People First. Relationships Matter.
- 10+ years of leadership experience in community services, public policy, or social i