Dental Receptionist

2 weeks ago

Burlington, Canada Affinity Dental Care Full time

**Job Summary**

Welcome to Affinity Dental Care, a Burlington dental office focused on a holistic, wellness-based approach to care

There is potential to become an office manager or treatment coordinator.
We are seeking a

**Responsibilities**
- Greet patients warmly and manage the check-in and check-out process efficiently.
- Schedule appointments and manage the dental office calendar using dental software.
- Answer phone calls promptly, addressing patient inquiries and concerns with professionalism.
- Maintain accurate patient records in electronic medical records systems, ensuring confidentiality and compliance with regulations.
- Process patient payments and insurance claims accurately.
- Assist with administrative tasks including filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure a seamless patient experience from arrival to departure.
- Handle any issues that arise at the front desk, demonstrating problem-solving skills and a calm demeanor.

**Qualifications**
- Previous experience as a Dental Receptionist or in a similar role within a medical or dental office is preferred.
- Proficiency in using office software and phone systems; experience with Dentrix or Epic is highly desirable.
- Strong organizational skills with attention to detail to maintain accurate records.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to multitask in a busy environment while maintaining a positive attitude.
- Knowledge of dental terminology and procedures is an advantage but not mandatory.
- High school diploma or equivalent; additional certification in medical administration is a plus.

Join our team as a Dental Receptionist where you can make a difference in patients' lives while growing your career in the dental field

Pay: $18.27-$28.13 per hour

Expected hours: No more than 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

Expected start date: 2025-01-06

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