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Team Leader Sales
2 weeks ago
Posting Description:
**Personal Lines Team Leader**
Are you a high-energy sales professional with a passion for identifying the right solutions to your clients' problems?
This is a hybrid role with the flexibility to work both virtually and from a local office.
**Aon is in the business of better decisions**
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
**What the day will look like**
- Motivate and coach team members to meet established team and individual targets in sales, service standards, productivity and quality
- Lead the recruitment and development of the Prairies-based Sales team including training, performance management, coaching and administration of human resource policies
- Provide guidance and feedback to team to enhance product/service skills and knowledge.
- Help drive sales results by supporting and executing initiatives that will increase sales opportunities within the Personal Lines team.
- Help promote and grow our Personal Lines Group programs.
- Obtaining new business through existing clients, client referrals, targeted campaigns and Aon client network and placement with appropriate insurance market
- Maintain
- knowledge of industry and company’s products and services and work with the markets to have solutions for the teams
- Respond both strategically and tactically to changes in the market, competition, business goals and strategies as required
- Handle customer inquiries, responding verbally or in writing to escalated calls, thereby ensuring mutually agreeable outcome
- Monitor team members’ calls and provide feedback to management regarding quality, ratings and comments received
- Determine short
- and long-term staffing schedules with the team
- Manage phone queues to ensure established service levels are met or exceeded
**How this opportunity is different**
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. You will get to work closely with the National Leadership team to help develop strategies and initiatives which support our growth goals.
**Skills and experience that will lead to success**
- Proven success in leading, developing and growing a team in a high-change environment
- Charismatic, motivational and coaching-focused leadership style
- Post-secondary diploma or degree in Business, Commerce or similar area of focus is a definite asset
- 3+ years’ experience in Home and Auto Personal Lines insurance preferred
- Demonstrated ability to manage competing priorities, multiple projects and frequent change while maintaining a positive attitude
- High level of organization and attention to detail
- Process orientation with the flexibility to adjust or change course as needed
- Proven ability to both develop new business and deepen existing client relationships
- Valid AIC license is a requirement; relevant certifications such as CIP and CAIB are assets
- Knowledge of EPIC broker management system a definite asset
**How we support our colleagues**
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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