Remote Operator Ii

**Job Description**:
**POSITION PURPOSE**:
Reporting to the Supervisor, Remote Operations is responsible for providing 24/7 remote operations and support to York Region’s Water and Wastewater systems, including the remote operation and analysis of events; implements system operational strategies, monitors performance of systems and reacts appropriately, ensures storage and quality parameters meet Regional Water Systems requirements and are at adequate levels and quality; operation and monitoring of sewage pumping stations, odour control facilities and asset reliability; implementation of alarm management strategies; providing remote Operator in Charge (OIC) functions and support as required and where applicable.

**OUR COMMITMENT TO CONTINUOUS LEARNING AND WELLNESS**:

- You will have the benefit of acquiring concurrent operational time in all four disciplines for MECP certification and licensing advancements.
- OWWCO recognizes this position and its operational distinctiveness, allowing team members to obtain WDS IV, WT II, WWC III and WWT II certifications and licenses.
- Opportunities exist for field operating exposure and training days that support a wholesome operating picture and experience.
- York Region supports a robust operational training portfolio that exceeds the minimum requirements set forth by ministry regulations.
- York Region is designing a new Remote Operations Centre with ergonomic workstations and new technology features and wellness components.

**WHY OUR CASUAL/ON-CALL POSITIONS ARE A GREAT OPPORTUNITY**:

- Gain more experience in the role and provide a pathway to obtain temporary or permanent full-time opportunities.
- **DEFINED BENEFIT PENSIONS PROGRAM** - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility requirements will apply.
- **VACATION PAY** - As per ESA, employees are eligible for vacation pay at a rate of 4%, calculated on all paid hours and increases to 6% at 5 years of service.
- **BENEFITS AND WELLNESS** - Eligible for pay in lieu of benefits at a rate of 10%, calculated on all paid hours. Other benefits include access to the 24/7 Employee and Family Assistance Program (EFAP) and our many corporate discounts and purchase plans for day-to-day products and services.

**WHAT YOU CAN EXPECT IN YOUR DAY TO DAY**:

- Monitors the operating status of water and wastewater systems in York Region and addresses operational issues
- where possible and determines when to escalate or report to operations field staff.
- Remotely adjusts process equipment and variables as required.
- Performs analysis of relevant operational data such as calculations of flow rates, pumping times, and volumes.
- Maintains log books for Water, Wastewater and Supervisory Control and Data Acquisition (SCADA) System within regulatory requirements.
- Responds to telephone inquiries/complaints from operational staff, contractors, the public and other municipalities on issues relating to water and wastewater systems.
- Communicates technology and system abnormalities to appropriate support staff.
- May be assigned Operator duties based on operational need or licence/developmental requirements and in accordance with attained MECP Certification Level and demonstrated skills training.
- Provides direction to OIT field operators as OIC in WDS and WWC.

**WHAT YOU BRING TO YORK REGION**:

- Successful completion of a Community College Diploma in Environmental Technology or related field or approved equivalent combination of education and experience.
- Successful completion of Operator-in-Training certification in Water Treatment and Wastewater Treatment; minimum class 1 Certification in Water Distribution and Supply and Class 1 for Wastewater Collections.
- Minimum two (2) years’ experience in Water/Wastewater or related industry, including experience on Supervisory Control and Data Acquisition (SCADA) Systems.
- Valid Ontario Class “G” driver’s licence free of serious offences under the Highway Traffic Act.
- Ability to work independently on rotating 12-hour shifts, including week-end work.
- A Post-Offer Employment Test (POET) is an assessment that measures a person’s functional abilities and immunization status, after a conditional offer of employment has been made. This is in accordance with the General duty clause (25(2)(h)) of the Occupational Safety and Health Act (OSH Act) requiring employers to take every precaution reasonable in the circumstances for the protection of a worker.
- Knowledge of Water/Wastewater operational systems, hydraulics, water reservoirs storage and supply and wastewater conveyance.
- Familiarity with Statistical Process Control techniques in using PCS/SCADA to manage and operate water and wastewater operations and quality management systems.
- Knowledge of relevant legislation, OH&S Act, Ontario Safe Drinking Water Act, Reg. 170/03 and 128-04,