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Branch/office Administrator

2 weeks ago

Mirabel, Canada CanaDream Career Page Full time

CanaDream provides memorable vacations for people who want to experience Canada at their own pace.

We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world.

At CanaDream you have the ability to make a real difference to our Guests and Customers. Work with a great team; people who know how to have fun while getting the job done to the best of our abilities. Ignite your passion by joining our team

CanaDream is proud to employ individuals who embrace our core values:

- Be happy to
- Lead the way
- Enjoy the ride

Are you a motivated, enthusiastic, self-directed individual with superior time management and organization skills looking for a great opportunity to enhance your leadership skills? If you are, look no further as CanaDream is seeking an Branch/Office Administrator to assist with daily branch administrative tasks.

About CanaDream’s Employees
We are a team of experienced, passionate, and dedicated people and we welcome employees from all around the world and with all sorts of life experiences.

About the Company
From humble beginnings in the mid-‘90s, CanaDream has steadily grown into a leading RV rental and sales business in Canada. Our market-leading brand position has been achieved through a combination of investments in experienced employees across all our locations, with unique build RV floor plans, proprietary technology, continual investment, continual growth and expansion plans, and a fleet of over 1,000 modern RVs for rentals and previously experienced units available for sale.

Our vibrant locations are choice locations for customers and guests who are seeking adventures in untamed and breathtaking surroundings and looking to explore the untamed wilderness, wildlife, awe-inspiring mountains, coastal hike trails, bright and bustling landscapes, gorgeous lake views & vast parks.

CanaDream’s culture is based on being “Happy to” in every corner, we seek positivity and teamwork; working together to put our Guests at the center of everything. CanaDream’s employees work hard and enjoy the ride. Fun is at the core of our business with monthly staff appreciation BBQs, regular team celebration events, milestone awards and more.

**What’s in It for You**:
In addition to joining a dynamic and supportive team that focuses on staff well-being, you will receive a competitive wage, staff discounts for RV travel, benefits, tuition assistance, growth opportunities, comprehensive on-the-job training and much more
We also provide a referral bonus to staff who refer people to come and work with us. Our stations enjoy social events, and you will be welcomed in like family

**More About the role**:
It takes a special kind of person to do this job. Those who are most successful in this role are focused, detailed oriented and proficient at liaising between different departments.

Applicants must be familiar with staffing practices, training new employees, tracking budgets and financial expenditures, and managing many people at once. Leadership and communication skills are crucial

**Job Duties**:
**You will be responsible for the following**:

- Providing administrative support to the Station Manager to ensure the smooth running of the guest services, detailing, and service departments.
- Assisting with creating work orders and reviewing them for accuracy and completion
- Working collaboratively with the Station Manager to ensure that Guests are consistently ‘WOWED’.
- Lending assistance by monitoring and assessing the Daily Activity Screen to ensure tasks are being completed efficiently and timely and delivery dates are being met, and reporting areas of concern to the Station Manager.
- Assisting with Cast member training to ensure adherence to CanaDream’s policies and procedures.
- Ensuring timely input of payroll information as directed by the Station Manager.
- Participating in regular formal and informal meetings.
- Maintaining a schedule of performance review deadlines to ensure reviews are conducted in a timely manner.
- Creating quotes for reservations.
- Providing front counter and reception support when needed.
- Making timely decisions in line with company policies, procedures, and other relevant guidelines.
- Creating reports as assigned.
- Driving individual accountability among Cast members through leading by example.
- Complying with Health & Safety policies and procedures.

**Qualifications**:

- Ability to speak English and French.
- Positive attitude and excellent customer/guest service and communication skills.
- Team Oriented and flexible.
- Excellent problem-solving skills and strong attention to detail.
- Must be able to work shifts, weekends and holidays.
- Must have a valid driver's license with a clean abstract.

CanaDream treats applicants on individual merit and abides by provincial legislations. We maintain equal opportunity employment for all applicants. Must be legally entitle