Quality Analyst

**Who we are**

Xodus Travel Services Inc. was established with a clear mission: to tackle and resolve the limitations within the Canadian travel insurance industry that became glaringly apparent during and in the aftermath of the global pandemic. Recognizing the unprecedented challenges faced by travelers and the insurance sector alike, Xodus is committed to revolutionizing the landscape of travel insurance, ensuring Canadians have access to comprehensive and responsive coverage in an ever-evolving world. Be a part of the solution.

**About the role**

The Quality Analyst is responsible for ensuring the quality and reliability of products and services by conducting thorough testing and analysis. This role involves identifying defects, suggesting improvements, and collaborating with various teams to enhance overall efficiency. The Quality Analyst will also develop and implement quality assurance processes and standards.

**What you'll do**
- Conduct comprehensive testing to identify defects.
- Develop and execute test plans, test cases, and test scripts.
- Perform manual and automated testing to ensure the functionality, performance, and security of products.
- Develop and implement quality assurance processes and standards with ongoing optimization.
- Collaborate with cross-functional teams, including development, product management, and customer support, to ensure quality throughout the development lifecycle.
- Communicate test results, defects, and quality metrics to stakeholders.
- Analyze data and generate reports on quality metrics and trends.
- Identify root causes of defects and recommend corrective actions.
- Monitor and track quality assurance metrics, such as defect density and test coverage.
- Document quality assurance processes and procedures.

**The skills you bring**
- Bachelor's degree in Computer Science or a related field.
- Experience with testing tools such as Selenium, TestNG, JUnit, OWASP ZAP, Burp Suite, etc.
- Proficiency in scripting language such as Python, Java, JavaScript, JSON, XML, CSS or HTML.
- Ability to write and execute SQL queries.
- Proficiency in testing REST APIs with tools like Postman, or similar.
- Experience with vulnerability scanning and penetration testing techniques and tools. Able to conduct security testing against the OWASP top 10.
- Knowledge of tools like JMeter, LoadRunner, or similar is a plus.
- Familiarity with Github and collaboration tools.
- Experience with GitHub Actions or similar is a plus.
- Experience in Zoho Sprints or Zoho Projects is a plus

**What’s in it for you**
- Competitive salary, health and dental benefits.
- Opportunities for professional growth and development.
- Flexible vacation & work hours.
- Paid sick time.
- A supportive & collaborative work environment.

**What's important to us**
- _Looking around corners:_ We want people who can anticipate challenges and opportunities, act with a sense of urgency, and take ownership of their work and outcomes.
- _Creative problem solving:_ We want people who can think outside the box, generate novel ideas, and find effective solutions to complex and dynamic problems.
- _Understand and exceed client and consumer expectations:_ We want people who can listen to and empathize with our clients and consumers, deliver high-quality products and services, and seek continuous feedback and improvement.
- _Be a team player:_ We want people who can collaborate and communicate well with others, respect diversity and inclusion, and contribute to a positive and supportive work environment.

Xodus Travel Services Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Windsor, ON N8W 5J1: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Windsor, ON N8W 5J1