Immigration Consultant

**About Us**

Newland Chase, a wholly owned subsidiary of CIBT, is the leading global provider of immigration and visa services for corporations and individuals with over 1,600 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 27 countries.

With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients.
- We commit to delivering a superior service experience to our clients on each and every engagement._

**Opportunity at Newland Chase**:
We have exciting opportunities at Newland Chase. We value our employees and prioritize their career growth and development. As part of our team, you will work with world-class visa and immigration experts. You will learn in a dynamic, collaborative, and complex global environment, using industry-leading technology solutions. Our profound commitment to ethics, compliance, and diversity, along with our respect for one another, are key to our strength and success.

**Responsibilities**:

- Coordinate immigration processes including case initiation, case preparation and submission, monitoring progress, and follow-up on completion
- Provide case support to Senior Consultants and Lawyers
- Listens intently to the client needs to ensure that these needs are met and anticipating customer needs, offering pro-active advice.
- Remaining up-dated on industry events/circumstances that may be relevant to the client.
- Identify and advise Senior Counsel on key issues that may impact the immigration process such as travel plans, dependents, and medical records
- Work with colleagues and external service providers across the globe to deliver the best outcome for the client
- Effectively manages time prioritizing, identify and addressing critical tasks, while remaining flexible to changing priorities.
- Completes paperwork and assemble packages with no errors
- Effectively Communicate workload to Management and research to other teammates
- Possesses an intermediate understanding of various immigration categories
- Understands, interprets, and applies government regulations to immigration cases
- Document information in Newland Chase secure database in accordance with company protocol, ensuring data integrity and appropriate records retention schedule
- Provide data for company metrics and client invoicing
- Maintain strict client confidentiality, ensuring secure document handling and protection of client Personal Identifiable Information (PII) and all other data
- Complete all work in strict compliance with law, regulations, and company policies, supporting CIBT’s and Newland Chase’s strong ethical culture
- Stay current with immigration laws and requirements and industry best practice

**Requirements**:

- Bachelor of Arts or Bachelor of Science degree with strong academic credentials
- Completion of an accredited Immigration Practitioner Program
- 3+ years’ experience in immigration or related field; paralegal experience highly desirable
- Fluency, verbal and written in English
- Fluent, verbal and written in French an asset
- Exceptional communication skills
- Strong client service mentality
- Solutions-focused with excellent attention to detail and accuracy
- Strong analytical skills
- Ability to work both independently and in a team
- **This position does not require certification, however, prior legal or immigration experience is preferred.**

**WORKING CONDITIONS/LOCATION**:

- Office environment: exposure to computer screens, interaction with others in a remote office environment
- This position would be remote to start and transition to Hybrid once team is back in office

**Equal Employment Opportunities As part of our dedication to the diversity of our workforce, CIBT is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.