Social Work Supervisor

**The Impact the Social Work Supervisor can make**: As the Social Work Supervisor, you will oversee the Social Workers within our Case Management Team, ensuring compliance with case management policies and procedures, as well as adherence to our mission, philosophies and principles. You will provide direct supervision of 5-6 Social Workers who work across all programs at Covenant House supporting youth in different stages of their journey. You will work alongside the Clinical Counselling Team and Spiritual Care Practitioner as part of a multidisciplinary team that also includes Youth Workers, Team Leaders and Program Managers. Together, you will have the opportunity to build transformative relationships with youth and reduce the risks of street homelessness and substance use. Through relentless engagement, the CHV continuum of care connects with youth where they are at because we feel it should be "one size fits one" when it comes to supporting young people. **How you will contribute**: - **Ensure structure and consistency with all social worker practices - Organize and attend Social Worker Meetings monthly - Coordinate staffing schedules and manage coverage as needed - Provide regular reflective practice supervision to Social Workers - Oversee Practicum Student process, including regular supervision with Social Workers throughout practicum and liaise with schools and HR to ensure appropriate protocols are followed. - Lead training and team building within the Social Work team - Orient new social work staff and practicum students (including case management policies and procedures, use of Outcomes Star and ETO, caseload tracking, etc.) - Provide ongoing training and coaching to Social Workers to enhance skill development, including annual performance reviews and goal setting - Ensure accuracy and quality of Social Workers documentation, including file reviews, social work notes, case plans, BPSSAs, etc. - Oversee and monitor caseload assignments to ensure equity and sustainability in workloads - Liaise with the Research Evaluation and Learning team to address any ETO issues and gaps and ensure high quality functioning of ETO system to meet Social Worker needs - Ensure adherence to Outcome Star, interpret and document related statistics - Completion and submission of Social Worker timesheets, monitoring scheduling, pay, and coverage. - Liaise with outside community resources as needed and as pertains to role of Social Workers with these partners (Foundry, Career Zone, YWCA, 3 Bridges, Directions, etc.) and ensure up to date information regarding community resources utilized by Case Management - Attend weekly CRMs in CHV programs as well as regular meetings with Program Teams - Attend and represent CHV among agency and community partner meetings as directed by Manager, Social Work and Clinical Services - Provide support to the Manager of Social Work and Clinical Services in crisis intervention process, program development, planning, budgeting and other areas as needed **Compensation**: **Who are we looking for?** **Education and Experience**: - **Master of Social Work and be in good standing with BC College of Social Workers - Supervisory experience in a related field - Expertise using ETO, Excel, Microsoft Outlook and Word **Competencies** - **An exceptional people manager - Phenomenal organizational skills and ability to oversee multiple areas of work - Able to manage competing deadlines - Demonstrated ability to collaborate with both community partners and program colleagues - Experience with direct service to youth population including crisis intervention - Excellent interpersonal and communication skills - Familiarity with at risk youth and youth homelessness - Work cooperatively and effectively with others to reach a common goal. - Strong situational awareness and ability to manage critical incidents - Ability to adapt decision making based on circumstances or when presented with unclear information - Familiarity with issues related to substance use and Harm Reduction principles and practices - Familiarity with Indigenous Cultural Safety - Proven case management skills - Excellent understanding of community service programming - Ability to maintain professional boundaries with the Youth - Working knowledge of Trauma Informed Practice Schedule: Monday - Thursday, 70 hours biweekly Benefits: Full Benefits available immediately upon enrollment Department: Case Management Services