Gladue Report Coordinator

6 days ago

Toronto, Canada Aboriginal Legal Services Full time

**Job purpose**

The Gladue Report Coordinator plays a pivotal role in the facilitation and management of Gladue Report requests at Aboriginal Legal Services. This position requires a detail-oriented, organized, and communicative individual who can effectively coordinate with various legal parties, manage documentation, and maintain schedules for the Gladue Writer Program. This Position is unionized.

**Duties and responsibilities**

**Request Processing**:

- Receive and process all incoming Gladue Report requests promptly and efficiently;
- Ensure completeness of documentation, liaising with Defence Counsel, Crown Attorney, or other courtparties to collect any outstanding materials;
**Client Communication**:

- Contact clients to confirm contact information and their availability throughout the Gladue Report process;
- Provide clear, accurate, and timely responses to inquiries from clients, lawyers, and other stakeholdersabout the Gladue request and writing process;
**Coordination and Assignment**:

- Collaborate with the Senior Manager, Gladue Writer Program, to assign all requests for Gladue Reports;
- Maintain and update the Gladue Master Calendar in Outlook with client names, court dates, and otherrelevant information;
**File Management**:

- Create and manage files in the Gladue Case Management System for each assigned case;
- Gather and manage consents for the release of Gladue Reports as requested;
- Administrative Support:

- Attend and actively participate in training sessions and program meetings as necessary;
- Provide comprehensive administrative support to ALS management and the administrative team, asrequested and needed;
- Demonstrate flexibility to undertake various administrative roles, especially during staff absences or leavesof absence, ensuring smooth and continuous operation;
- Ensure compliance with ALS policies and legal standards in all activities and maintain a collaborative andsupportive approach to work within the team;
- Other duties as assigned;
**Qualifications**
- A degree or diploma in a relevant field (e.g., legal, social work, administration) or the equivalent of relevant experience.
- Prior experience in a legal or administrative role, especially within a legal services environment, is highlydesirable.
- Ability to handle sensitive information with discretion and confidentiality.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite, particularly Outlook.
- Flexibility to attend meetings, or training sessions as required.
- Ability to work with a wide range of individuals.
- Ability to work independently and manage a regular caseload of clients.

**Job Types**: Full-time, Fixed term contract
Contract length: 24 months

**Salary**: $49,000.00-$51,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Application question(s):
Do you self-identify as Indigenous?

**Experience**:

- Administrative: 1 year (preferred)

Ability to Commute:

- Toronto, ON M5B 1M4 (required)

Work Location: Hybrid remote in Toronto, ON M5B 1M4

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