Amazon and Online Channel Manager

**Job Overview**:
Do you have a passion for food, cooking and kitchenware products and a strong knowledge of Amazon and Marketplace programs? Want to be part of a growing team expanding our product and brand footprint across North America?

This in-office position is responsible for managing the growth of our Amazon program in both our Retail and Foodservice divisions building our Marketplace and online sales programs. This role works cross functionally with our Operations teams to champion growth, best practices and operational efficiency for these programs.

**Duties and Responsibilities**

**Program Management**
- Full accountability for Amazon, marketplace & Foodservice customer e-commerce site
- Hit revenue and growth targets
- Manage advertising to drive growth with focus on optimizing profitability

**Analytics**
- Analyze SKU data to identify product and category trends with recommendations to improve organic sales and margin
- Oversee third party (3P) seller behavior and address pricing violations to ensure buy box ownership
- Build weekly reporting of key business metrics to monitor all activities and identify challenges and opportunities

**Operations Efficiency**
- Work closely with Operations (SCM, Warehouse, Customer Service, Finance, IT) to:

- improve forecasting and inventory on hand
- create operational efficiency for the Amazon and Marketplace Programs
- monitor program fees and work with internal teams to reduce costs

**Content Management**
- Oversee product and brand pages to ensure images and product information adhere to best practices to improve product conversion rates (support provided by Marketing for digital assets)
- Work with Marketing to update Amazon creative and contents with maximum use of digital product assets
- Research and resolve issues related to inventory shipments, product listings and program policies.

**Skills & Qualifications**
- 4+ years working directly in the Amazon Retail and BISS platforms and marketplace programs
- Experience managing Amazon pricing, promotion and vendor programs
- Experience within retail and foodservice markets considered an asset
- Experience and understanding of notable Foodservice e-commerce platforms.
- Experience with retail Marketplace programs with ability to onboard & launch new vendor programs
- Knowledge and ability to drive the full program with a focus on yearly growth
- Full knowledge and experience in both Vendor and Seller Central
- Excellent verbal/written communication and project management skills and an ability to work with cross-functional teams and facilitate solutions
- A self-starter with a strong bias for action
- Excited by the idea of working in a high-growth, fast-paced environment
- Highly curious and constantly learning about best practices pertaining to Amazon and Marketplace programs
- Analytical with a strong attention to detail

We thank all applicants for their interest; however only those best meet the qualifications and expectations for this role will be contacted. No solicitation of agency services, please.

Browne is an equal opportunity employer and welcomes all qualified applicants interested in joining the team. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the recruitment process, please notify us.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Employee assistance program
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Please describe your Amazon and online marketing sales experience.
- The success of this position is measured by sales and increased revenue, please describe your related experience.
- This position is entrepreneurial in nature, please describe your relevant experience.
- Do you have a vehicle for commuting to the Aurora office daily?
- This position earns sales commissions. What are your salary expectations?

Work Location: In person