Community Support Supervisor

**Community Support Supervisor - (FT/ 6 month contract) - Durham, ON**

**You’ll feel great about a career with March of Dimes Canada**

At March of Dimes Canada, **our collective work matters.** As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

**The opportunity**:
We are currently looking to fill **One Full Time Supervisor 6-month contract** role in our Durham
region - Office located in Whitby, ON

**Hours**: 35 hours per week

**Responsibilities**:

- The supervisor works within a team supporting an Outreach Attendant Services

Program, working closely with and in the direction of the Supervisors and Program
Manager. Services provided to individuals with physical disabilities include personal care
and activities of daily living to support clients to remain independent in their home
environment
- The Supervisor will often work with community partners to ensure the best outcome for

our clients
- The Supervisor will have a client focused lens working closely with other supervisors and

with their direction
- Will work collaboratively to provide client orientation, care planning and ensure that

service contracts are accurate and done in a timely manner.
- Will complete regular assessments of client needs within their own home environment

within a timely manner
- Will work closely with the Team Lead to ensure client specific training is completed as

clients are onboarded and as new staff are brought onto client’s service
- Will periodically support scheduling and coordinate staff using internal scheduling

system
- A team approach to problem solving is required, as well as direct contact with clients,

staff, community partners and MODC management team. Building professional
relationships with collaborative partners, community support agencies and hospital
discharge planners is essential for arranging coordination of services
- Perform duties in a professional manner, which respects the dignity and right to privacy

and maintains client and staff health and safety
- Travel throughout the Durham Region is required to complete assessments, and to

support service contract renewals, and to meet with clients related to their services or
concerns
- Typically scheduled to work regular business hours, however, MODC provides support

after business hours to clients and the Supervisor will participate in an on-call rotation
- Ensure the Collective Agreement is adhered to.

**Qualifications and experience**:
**- Valid driver’s license and reliable vehicle are required**
- Degree or Diploma in Human Services/Healthcare education. Preferred background in

Nursing, Social Service Worker or Social Work.
- 2 - 5 years’ experience coordinating services for people with disabilities or seniors highly

desirable
- Community-based experience working with seniors or individuals with a disability
- Highly organized and excellent time management skills
- Excellent communication skills, written and verbal in English; Bilingual English/French is

considered an asset
- Demonstrated ability to train employees including organizing, prioritizing and scheduling work

assignments
- Experience working in a unionized environment an asset
- Problem solving and conflict resolution skills
- Strong observation and assessment skills
- Knowledge of behavior management principles
- Current Standard First Aid and CPR certification

**Important details**

**Deadline**:Please submit your resume by **August 28, 2025**

**Questions about working at March of Dimes Canada?**

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

- Contributing to our important mission**:creating real change for people with disabilities**:

- Joining a **leading national charity** with a history of impact and a future full of possibility
- Enjoying **industry-leading employment incentives and benefits**:

- Supported in your **professional growth, development, and success**:

- Included in our **empathetic and supportive work culture**

Learn more about why we’re a great employer at **marchofdimes.ca/careers.**

**We value the health & safety of our employees**

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

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