Commercial Account Manager

**Reports To**:
Manager of Commercial Credit

**Overview**:
BCU is actively seeking a full-time Commercial Account Manager who will be responsible for the
overall management of a portfolio of commercial credit having a broad range of complexity and
value. The Commercial Account Manager is a professional who understands the importance of
building and nurturing relationships with the community and with BCU members. This position will
manage a diverse portfolio and understand the unique needs of our members. The Commercial
Account Manager will seek to grow the size and profitability of the commercial book while
minimizing loan risk and maximizing product cross-selling penetration. This individual will enjoy a
fast-paced exciting environment with a commitment to achieving results.

**Responsibilities**:

- Communicates product and service information to secure sales; utilizes fact finding

questions and techniques to meet business objectives.

approved lending limits, while strictly adhering to credit union policies and regulatory
requirements.
- Conducts interviews with members to identify lending needs and existing credit facilities.
- Collects and compiles information and analyzes financial statements to assess credit

worthiness.
- Maintains up-to-date knowledge of credit union lending, deposit services and products and

relevant policies and legislation by regularly reviewing literature and attending update
meetings.
- Conducts credit investigations, security inspections and in-depth financial, industry and

market analysis and identifies further action required to address problem areas such as
pending delinquency.
- Reviews delinquent accounts, analyzes current status and initiates action to collect on

delinquent loans.
- Minimizes loan risks through diligent, timely and proactive financial reviews and awareness

of changing economic/marketplace influences and applicable industry trends/data.

payment suspensions, alterations, and substitutions of security.
- Focuses on high quality member service, ensuring alignment with overall BCU and

Commercial Credit objectives while mitigating risk to the credit union.
- Differentiates between credit union and competitor products and services in terms of

member needs.
- Ability to take direction and work independently to complete tasks within required time

frame.
- Occasional travel throughout Southern Ontario.
- Ability to work in a dynamic and fast paced environment.

**Requirements**:

- Minimum 3 years of experience in sales/service and managing a diverse portfolio in

commercial banking environment or like field.
- A Degree/Diploma in commerce business administration, or equivalent.
- Ability to analyze financial statements, including ratio analysis and interpretation, cash

flow mechanics and understand aspects of lending such as market analysis, industry trends,
project financing, assessment of management skills and cash management, etc.
- Highly motivated with excellent interpersonal, written, and oral communication and time

management skills.
- Strong business acumen coupled with a demonstrated ability to achieve results and meet

deadlines.
- Experience with diverse industries, commercial lending products and services.
- Ability to assess risk, determine and recommend various action plans to mitigate potential

credit loss to the credit union.
- Ability to multi-task and remain detail-focused while working in a highly competitive and

changing environment
- Experience with commercial credit underwriting is preferred.
- Ability to speak and understand Ukrainian is an asset.

**Compensation**:
Salary will be commensurate with qualifications and experience. BCU Financial also offers a
competitive and comprehensive benefits package.***

BCU Financial is a member-owned, financial cooperative dedicated to improving the lives of members and
their community. BCU Financial is a part of BCU Financial Group - a fast-growing Ontario-based financial
group providing Canadians with diversified services and products. BCU Financial Group offers its members a
real alternative to high-fee, big-name banking by providing no-fee chequing accounts, competitive savings
accounts, loans, mortgages, cards, investment services, online banking, and insurance services. BCU
Financial, together with its BCU Wealth Management division, currently oversees $1 billion in assets.

BCU Financial Group also recognizes the importance of building a strong community. That’s why it provides
generous sponsorship funding annually to a wide array of community-based projects and activities. The
Credit Union and its member-supported charitable institution, BCU Foundation, provide sponsorship funding

of over $1 million annually for community organizations, charity fundraisers, student scholarships, cultural
events, and educational projects.

BCU Financial Group is an equal opportunity employer dedicated to building an inclusive and diverse
workforce. BCU Financial Group provides accommodations du