Advisor, Business Process Management

**Job Description**:
**Advisor, Business Process Management**

**Office of the CAO- Strategy & Transformation**

**Status**:Regular Full Time

**Salary Range**:$110,870-$138,589 per annum plus comprehensive benefits

**Work Mode**:Hybrid** **_see below for more details about this work mode._**

**Location**:10 Peel Centre Drive, Brampton

**Hours of work**:35 hours per week

**Transform the Future of Service Delivery as the Advisor, Business Process Management/Continuous Improvement**

Step into a leadership role where you will drive groundbreaking change, shape strategic decisions, and directly impact service delivery and organizational efficiency. As the Advisor, Business Process Management/Continuous Improvement, you will lead high-impact initiatives that optimize client satisfaction, streamline operations, and deliver significant cost savings, all while reducing the tax burden on the community.

Reporting to the Manager of Strategy and Corporate Performance, and working closely with the Executive Leadership Team (ELT), you’ll be at the forefront of embedding a culture of continuous improvement across the entire Region. You will craft and implement a cutting-edge Continuous Improvement (CI) strategy, lead Lean Six Sigma (LSS) training programs, and execute process improvement projects that transform how services are delivered.

Your expertise will be pivotal in resolving complex business process challenges, guiding leadership decisions, and influencing both internal teams and external stakeholders to deliver results that matter. You will be a change agent—driving efficiencies that have the potential to save millions, while ensuring that every department and program is aligned with the Region’s strategic vision and goals.

If you’re a dynamic leader passionate about making lasting, strategic impact through innovation, process optimization, and transformative leadership, this is your opportunity to leave your mark and shape the future of the Region.

**Join us—be bold, think big, and help shape a better tomorrow.**

**What You’ll Need**:

- Six Sigma Black Belt
- A university degree in Business, Public Administration, Engineering, or something equally impressive
- 8+ years of experience leading quality and continuous improvement, driving impactful initiatives.
- Hands-on experience in a project environment, and a solid understanding of project management.
- (If you’ve got a mix of education and experience, we’re all ears)
**What Makes You Stand Out**:

- You’re a master of organizational change management - you know how to get people on board with fresh ideas
- You’re a process improvement pro with a toolbox full of Lean, Kaizen, and Six Sigma tricks.
- You have a knack for influencing without authority and know how to rally stakeholders and get their buy-in (and even convince them to try new approaches).
- You’ve got top-notch negotiation, consultation, and facilitation skills - and you’re not afraid to use them with all levels of government.
- You're all about diversity, equity, and inclusion - continuously learning, modeling inclusive behavior, and tackling bias head-on.

**Nice Bonus Points**:

- If you’ve got certifications like ASQ Organizational Excellence even better

**Perks That Make Work Fun (and Your Life Easier)**

At Peel Region, we believe in taking care of _you_. Here's what you'll enjoy when you join our team:

- ** Top-Notch Benefits**: Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day
- ** OMERS Pension Plan**: Automatic enrolment to help secure your future with peace of mind.
- ** Vacation Time That Grows**: Start with 3 weeks of vacation per year— because work-life balance is important
- ** Personal Days Just for You**: Enjoy 3 paid personal days and floating holidays to recharge whenever you need.
- ** Wellness First**: Flexible hours to fit your lifestyle and prioritize your health and well-being.
- ** Performance Pays Off**: Annual performance reviews with merit increases — your hard work is recognized and rewarded
- ** Supportive, Respectful Culture**: Work in an environment where leadership truly cares and inclusivity is celebrated.
- ** Learning & Growth**: Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.

We’ve got you covered — because we know happy, healthy people do their best work

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

**Interview**: Our recruitment process will include video conference technology

About Us:
Peel Region consists of the cities of B