Cabin Services Team Member

Are you interested in pursuing a role in private aviation? If you have a passion for delivering a high level of customer service with outstanding attention to detail, then becoming a cabin experience team member could be the career for you

We provide bespoke experiences for our luxury clientele, and our Cabin Experience team members pride themselves in ensuring an unparalleled high-end service is consistently delivered each and every time our clients fly. In this exciting position, you will deliver the best possible experience for our clients by ensuring all aircraft are cleaned (interior/exterior), stocked and ready for service. Collaboration is at the heart of our success, and as a true team player, you'll thrive in our fast-paced environment, where quick thinking and adaptability are essential. With our unwavering commitment to providing the utmost care to our clients, you'll have the opportunity to meet and exceed our high standards every step of the way.

**Responsibilities**:

- Thoroughly clean the interior areas of the aircraft cabin, including vacuuming carpets, wiping down tables, walls, and windows, and removing trash from seat pockets
- Ensure cleanliness, tidiness, and safety of the galley and crew areas on the airplane and common areas including lavatories and office areas when required
- Regularly detail the aircraft exterior by polishing, protecting, and cleaning the aircraft as well as related equipment
- Provide superior client experiences by valeting their vehicles upon arrival and providing a thoroughly cleaned vehicle when they return
- Collaborate with the cabin services team to maintain adequate stock levels, and inventory count, and assist with shop supply orders
- Assist with pick-ups, deliveries, and meeting specific client requests
- Report equipment malfunctions and health and safety concerns to the duty manager
- Uphold high standards of safety and security at all times
- Support special projects, flight operations, and the maintenance team with assigned miscellaneous duties

**Qualifications**:

- A high school diploma or equivalent is required, and any relevant certifications in aviation would be a plus
- Previous experience in the hospitality industry, with a passion to be part of the exciting world of aviation
- Strong organizational skills and attention to detail are essential, as you'll juggle multiple tasks and meet deadlines in our fast-paced environment
- Excellent communication and interpersonal skills are key, allowing you to collaborate effectively with team members and stakeholders at all levels with a friendly and approachable attitude
- Demonstrated ability to provide white glove service, and constantly exceeding customer expectations
- Ability to work in a fast-paced environment
- Ability to handle/lift heavy objects (up to 50lbs)

Please note that you will be required to work in an environment where alcohol is present. Although you will not be directly responsible for serving alcoholic beverages, you may be tasked with the stocking and disposal of alcoholic beverage bottles from in and out of the aircraft. Additionally, the nature of this role may require you to handle and use various cleaning agents and chemicals to perform your assigned tasks.

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off

Ability to commute/relocate:

- Richmond, BC V7B 1A3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Work Authorization in Canada (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person