Customer Service Representative
5 days ago
**Principal Responsibilities**:
- Research, identify and resolve customer inquiries using applicable software
- Identify and escalate issues according to established policy
- Provide product and service information to customers
- Research required information using available resources
- Route inquiries to the appropriate resources
- Recognize, document, and alert the management team of trends in customer inquiries
- Follow up customer inquiries where necessary
- Draft and send coverage letters to members
- other duties as assigned
**Knowledge, skills and experience**:
- High school diploma or equivalent with other vocational or professional certification
- Proficient in MS Office
- 1-3 years of experience in a customer service environment and/or related field (Data entry, health related field)
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior written communication skills
- Ability to handle stressful situations appropriately
**Salary**: From $30,225.00 per year
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Wellness program
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Overtime pay
Work Location: Hybrid remote in SUDBURY, ON
-
Customer Service Representative
1 week ago
Greater Sudbury, Canada MACLEAN ENGINEERING & MARKETING CO. LIMITED Full time**Title: Customer Service Representative** **Location: Sudbury** **About the Position** The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and the Customers (internal and external), in all matters related to Aftermarket Sales, Field Services, Technical Services, Training and general...
-
Customer Service Representative
7 days ago
Greater Sudbury, Canada Farm Business Consultants Full timeOverview: **Customer Service Representative** **Your next career adventure starts here - don't let it pass you by!** Step into a role where your skills are valued, and your potential is recognized. We’re seeking dynamic individuals ready to take their career to the next level. At Farm Business Consultants (FBC), our roots run deep in rural communities,...
-
Customer Service Representative
1 week ago
Greater Sudbury, Canada Roberts Electrical Inc. Full timeOur company is looking for a Customer Service Representative to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and...
-
Customer Service Representative
3 days ago
Greater Sudbury, Canada Vianet Inc Full time**POSITION TITLE**: Customer Service Representative **DEPARTMENT**:Customer Service **LOCATION**:Sudbury **REPORTS TO**: Customer Service Manager **COMPANY**: Vianet is a well-established, customer-oriented telecommunications company located across Ontario. We provide Residential, Small Business, and Enterprise level customers in both urban and rural...
-
Customer Service Representative
5 days ago
Greater Sudbury, Canada Delta Bingo and Gaming Sudbury Full timeCurrently hiring for Customer Service representative in the Bingo and Gaming industry. Representative will be required to sell gaming product while answering guests questions friendly and efficiently. Previous gaming experience an asset, but not a requirement. About Delta Bingo & Gaming: Founded in 1966, Delta Bingo & Gaming is a proud industry leader with...
-
Customer Service Representative
2 days ago
Greater Sudbury, Canada Lifemark Health Group Full time**Customer Service Representative - Lifemark Physiotherapy Lasalle Boulevard** **Permanent Full-Time -** **Location: 1122 Lasalle Boulevard** **Sudbury,** **Ontario** Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work...
-
Customer Service Representative
3 days ago
Greater Sudbury, Canada Lifemark Health Group Full time**Customer Service Representative - Lifemark Physiotherapy Lasalle Boulevard** Location: 1122 Lasalle Boulevard Sudbury, Ontario Employment status: Permanent Full-Time Rate compensation: $16.50 - $18.00 Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry...
-
Customer Service Representative
3 days ago
Greater Sudbury, Canada Culligan Water of Canada Full timeCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SUDBURY location as a Customer Service Representative! **_**Saturday to Wednesday...
-
Csr (Customer Service Representative)
2 weeks ago
Greater Sudbury, Canada Andrew's Auto Repair Full timeJob Overview: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced...
-
Bilingual Customer Service Representative
1 week ago
Greater Sudbury, Canada MACLEAN ENGINEERING & MARKETING CO. LIMITED Full time**Title: Bilingual Customer Service Representative** **Location: Barrie, ON, Sudbury, ON** **About the Position**:The Customer Service Representative acts as first contact with, and liaison between, MacLean Engineering and the Customers (internal and external), in all matters related to Aftermarket Sales, Field Services, Technical Services, Training and...