Graduate Studies Coordinator

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**Job Requisition ID**:
2026-00028

**Time Type**:
Full time

**Employee Group**:
Staff

**Job Category**:
Academic Administration

**Employment Type**:
Permanent

**Department**:
Faculty of Engineering - Management Science and Engineering - Administration

**Hiring Range**:
$50,006.31 - $62,507.89

**Posting Information**:
This posting is for an existing vacancy

The internal posting deadline for this position is _Thursday, January 29, 2026, _at 11:59PM.

**Primary Purpose**

The Graduate Studies Coordinator - MMSc Programs is responsible for the administration of all Management Sciences and Engineering MMSc on-campus (including the Graduate Diploma in Data Analytics (GDDA)) and on-line programs, as well as exchange and non-degree students. This position has a high level of responsibility to meet the demands associated with the programs. The Coordinator must be knowledgeable in graduate policy and procedures and able to assist graduate students throughout their graduate program to ensure compliance with all academic regulations. The Coordinator also provides recommendations to faculty advisors regarding resolution of problems. As well as provides assistance to the Associate Chair for Graduate Studies and the Director, MMSc Online programs.

The Coordinator is a key component to the graduate student experience. The Coordinator must have an appreciation for the diverse cross-cultural backgrounds of the department’s student body.

**Key Accountabilities**

**Academic Advising and Student Support for MMSc Students (including GDDA, exchange and non-degree students)**:

- Provide guidance on admissions, academic progression, degree requirements, diploma requirements, course selection, drop/adds, INC marks, program extensions, confirmation of degree requirements and convocation procedures;
- Advise students and faculty about the graduate programs, calendar changes, minimum program requirements, and relevant University of Waterloo policies and procedures;
- Investigate and trouble-shoot inquiries on behalf of students who require accommodations or non-standard arrangements;
- Work with the Associate Chair, Graduate Studies and graduate students who are experiencing difficulties to resolve issues.This may include preparation of documentation regarding cases of academic dishonesty, student appeals/petitions, etc.
- Provide advice and assistance to students on academic issues that may result in negative academic decisions, such as continuation in program or withdrawal from program.
- Assist non-Canadian students with their transition to Waterloo.

**Graduate Program Administration for MMSc Students (including GDDA, exchange and non-degree students)**:

- Maintain student records from admission to convocation;
- Ensure admission requirements and deadlines are being met; Liaises with Graduate Studies and Post-Doctoral Affairs (GSPA) and Engineering Graduate Studies Office (EGSO)
- Review student grades and records for academic progression each term to ensure department/Faculty/University requirements are being met;
- Identify academic progression issues, determine appropriate action and recommend academic decision and outcomes to Associate Chair for Graduate Studies;
- Consult with the Associate Chair for Graduate Studies to resolve more complex issues;
- Ensure faculty and students are notified of relevant program information, events, requirements, changes, etc.;
- Responsible for maintaining confidentiality and security of student academic records as per FIPPA guidelines and University policies;
**Graduate Coop Program Coordinator**
- Notifies students of MSCI Coop program. Organizes an information session each year.
- Prepares summaries for the Associate Chair Graduate Studies to support the decision process;
- Distributes results to GSPA and Coop office;
- Informs students of Work Term report deadlines and collects Work Term reports for distribution to the Work Term Report Marker.
- Keeps informed of Coop guidelines and criteria, and updates internal due dates and procedures;
- Ensures Coop guidelines are adhered to.

**Other**
- Acts as back up to the Graduate Studies Administrator - PhD and MASc Programs;
- Assists with orientation activities, departmental information sessions, and other graduate student related events (ie, ExpecTAtions, 3 Minute Thesis, Graduate Awards Ceremony);
- Updates and maintains MMSc student records and graduate student database (Filemaker);
- Maintain the MMSc LEARN site.Update program specific information, monitor issues and questions th