Service Writer/advisor

1 week ago

Middle Sackville, Canada Keizer's Group Full time

**HERE WE GROW AGAIN**

Keizer's Group is currently looking for an _**experienced**_ Full Time Service Advisor

Job Summary

We offer a clean, organized work environment, competitive wages and benefits.

Job Description & Skill Requirements:

- Service Advisor is responsible for establishing rapport with customers
- Ability to receive customers with courtesy and efficiency over the phone and in person
- Document vehicle problems by listening to customers describe them
- Maintains extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointments / scheduling systems to customers
- Prepare estimates for service work completed
- Source parts required for repairs
- Book appointments using Manage Database System
- Ability to encourage vehicle service/maintenance and problem prevention with customers
- Constantly communicates with Service Manager and Technicians to obtain information on needed vehicle repairs

Qualifications and Skills
- Must be capable of working independently managing his or her time and work flow
- Must have ability to multi task in a fast-paced environment, completion of High School, Valid Driver's License
- Must have previous customer service experience

**Benefits**:

- Extended health care
- Vision care
- Dental care
- Company pension
- Vacation & paid time off
- Casual dress

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

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