Automotive Service Advisor

6 days ago


Middle Sackville, Canada TO THE LETTER AUTOMOTIVE LTD. Full time

**Job Overview**

**Responsibilities**:

- Greet customers**
**- Listen to and document customer concerns regarding their vehicles**
**- Communicate with technicians to gather diagnostic results and repair recommendations**
**- Prepare and present clear, accurate estimates for services and repairs**
**- Keep customers updated on the status of their vehicles throughout the day**
**- Schedule appointments and manage daily shop workflow**
**- Handle invoices, payments, and follow-up communication**
**- Recommend preventative maintenance and educate customers about their vehicle's needs**
**- Maintain accurate service records and shop documentation**

**What we are looking for**:

- Understanding of vehicle systems and repair processes**
**- Excellent communication and organizational skills**
**- Ability to multi-task and stay calm in a busy environment**
**- Comfortable using shop management software and general computer skills**
**- Team player with a positive attitude and strong work ethic**

Pay: $37,786.31-$89,193.93 per year

Work Location: In person



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