Case Manager

_**Job Overview**_: _To oversee case planning and provide comprehensive supports to their specific caseload while ensuring implementation of agency philosophy, policy and procedures. The workers will help youth to develop and pursue their housing goals, and will support them to identify, access and navigate service systems relevant to their specific and individualized needs.

• **Schedule**:_Sunday to Thursday, 830am-430pm with flexibility to attend client appointments and viewings
• **Wage**:_Case Manager Wage Grid. Starting wage $44,956.77
• **Job Responsibilities and Duties**:_
• Case load of 12+ clients and supporting/maintaining 10 housing placements, overseeing Yorkshire and Flanders
• Weekly meetings with the Rapid Rehousing and Diversion student placement
• Providing youth with a continuum of care that includes case management, referrals and outreach. This position spans Guelph and Wellington County.
• Liaising with relevant agencies and programs such as, Youth Justice, Family and Children's Services, Wyndham House, and the Canadian Mental Health Association to provide coordinated care
• Complete intake assessments to gather a client’s background information, and assist them with creating an effective treatment plan tailored to their specific needs
• Provide crisis intervention and support to clients in the program
• Provide support to staff when clients are in Wyndham House programs
• Write case notes, intervention plans, treatment plans
• Plan case conferences and review meetings with relevant community partners
• Support with data collection and reporting to funders
• Attend committee meetings and conduct presentations within the community as required
• Support life skills development
• Coordinate clients’ access to community services
• Collaborate with community partners to provide wrap-around support
• Provide or support programming related to skills development, recreation and therapeutic goals
• Provide trauma-informed and client-centered care
• Design and implement programming to facilitate life skills development
• Identify community services and resources that are appropriate for clients’ needs, coordinating referrals, intakes, appointments, and on-going access to services
• Support youth through their involvement with the Youth Justice System, including court, lawyers, mental health diversions, and probation
• Develop relationships with clients to support emotion regulation, harm reduction, and life skills development
• Liaise with staff to coordinate care and routines and support with behaviour management and treatment goals.
• Occasional coverage support to staff sites
• Participate in duty schedule
• Other duties as assigned
• **Job Competencies**_
• Adaptability & Flexibility
• Communication
• Relationship building
• Creative and Innovative Thinking
• Self-Management
• Clinical Assessment and Intervention Skills
• **Agency Competencies**:_
• Harm Reduction
• Housing-First Philosophy
• Empathy and Compassion
• Equity, Diversity and Inclusion
• **Job Skills and Qualifications**:_
• Post-Secondary education in a Social Services or related field (BSW preferred)
• 2+ years experience working with youth with complex needs
• 1 Year experience providing case management and/or support to vulnerable youth
• Sound knowledge of the barriers facing street-involved youth and commitment to the principles of housing-first
• Working knowledge of the Mental Health Act, Youth Justice Act, and the Child and Family Services Act as they pertain to work with high-risk youth.
• Skills, knowledge, and attitude consistent with trauma-informed client-centered advocacy and care
• Demonstrated crisis management, conflict resolution, problem solving and priority setting abilities
• Demonstrated knowledge of local social services and the processes by which to engage them
• Demonstrated understanding and sensitivity to social and cultural diversity, including ability to support clients’ decisions without judgement or bias
• Strong organizational, communication and interpersonal, and crisis intervention skills
• Strong ability to problem solve and work independently
• Background facilitating skill development training or recreational coordination would be considered an asset
• Experience with staff supervision and support or program coordination is considered an asset
• Crisis Intervention and/or Verbal intervention Training would be an advantage.
• **Mandatory Requirements**:_
• CPR / First Aid level C
• Criminal Reference Check, including vulnerable persons
• Covid Vaccine x2
• Valid Drivers License and access to a reliable vehicle. Regular travel to rural areas is required.
• 2 Mill doll. Liability insurance
• **Preferred**:_
• CYW diploma/ or related degree strongly preferred
• Bachelors Degree in Social Work or a Registered Social Worker or working towards it

**Job Types**: Full-time, Fixed term contract

Contract length: 12 months

Pay: From $46,193.08 per year

**Benefits**

• Dental care
• Employee assistance