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Manager, Advanced Leadership Program
3 weeks ago
**Position Title**: Manager, Advanced Leadership Program (ALP)
**Location**: 128a Sterling Road, Unit 202, Toronto, ON, and 245 Fairview Mall Drive, Unit 201, North York, ON, and with the possibility of working at any of our other locations.
**Vacancy**: Existing
**Vacancy number**: ALP-0007
**Number of openings**: 1
**Hours**: Full-time, In
- person, This position also requires working outside of regular operational hours including evenings and weekends.
**Classification**: Permanent - Full Time
**Application Deadline**: June 6, 2025, 11:59 PM EST
Position Summary
We are seeking a self-motivated and results-driven individual to play a lead role in delivering NEW’s Sister2Sister Advanced Leadership Program. As a Program Manager, you will develop, implement and manage all program elements to optimize resources and ensure achievement of goals. You will also develop and manage program timelines, partnerships and budgets.
You will build and maintain a strong and cohesive team and ensure achievement of goals; coordinate workflow, resources and priorities; and facilitate communication across the team. You will hire, coach, mentor and develop staff members through ongoing feedback as well as formal performance management systems. As the Program Manager, you will oversee the development of program curriculum, client support services, skills development training, program intakes and completion targets and program evaluation. As a Manager, you will work with all units to execute all aspects of your program within agreed budget, specifications and timelines.
**Responsibilities**:
Program Design, Implementation, Management and Evaluation
- Lead the day-to-day operational planning, management and execution of all program activities
- Manage all aspects of program from staff leadership, funding relations, reporting, community relations, budgeting and business planning, and other duties required of the position
- Oversee the development and implementation of a comprehensive operational plan detailing goals, objectives and performance standards for programs
- Work closely with other program managers to build best practices across teams
- Supervise funding partner deliverables, consultants and contractors
- Staying abreast of current and future programmatic directions and funding prospects of various funders and becoming familiar with research sources on the non-profit sector
- Design, develop and implement evidence-based programs that meet the needs of immigrant women including designing successful program models
- Develop evaluation tools and frameworks to effectively measure clients learning, satisfaction and program impact, and to ensure program is meeting its logic model
- Monitor the progress of program, and ensure we are always meeting funders targets and metrics
- Responsible for making decisions related to program design, delivery, metrics, deliverables, risk mitigation strategies, clients admission criteria, partnership agreements and criteria, as well as programs budget, operations, and staffing needs
- Responsible and accountable for programs success, meeting funders requirements and targets, and submitting activity, narrative, and impact reports to funders, Executive Director and Board of Directors
- Establish and implement procedures for program delivery, ensuring adequate administrative controls, quality and procedural efficiency
- Work closely with the Manager of Workforce Development ensuring a smooth transition of program participants from skills training to experiential learning and to the labor market.
Stakeholders Engagement and Partnership Development
- Build and strengthen partnerships with key stakeholders including clients, funders, partners, and sponsors
- Identify new opportunities for partnerships and collaborations with different sectors
- Engage various stakeholders in our program planning, design and efforts for continuous improvements.
Human Resource Management
- Create and support a positive organizational culture for program staff
- Recruit, screen, hire and evaluate assigned program staff
- Provide guidance to assigned program staff through regular individual supervision, ongoing constructive feedback and coaching.
Finance & Administration (including Risk Management)
- Draft annual and revised budget for the program, in consultation with the Executive Director, and Finance Manager and as set out in funder agreements
- Monitor program budget. Oversee program budget and directly manage budget lines and monitor expenditures
- Ensure that financial and narrative reports to funders are complete, accurate and filed on time Ensure that accurate and timely records and data are maintained of programs, including ensuring data is entered into the agency’s database for the assigned program.
- Develop, update and ensure compliance with operational systems, including procedures, policies and standards, in the areas of human resources, financial management, procurement, program delivery, and security
