Shipping/receiving Coordinator

**Who We Are**

At Dieter’s we have been manufacturing quality truck accessories since 1976. We are proud to have become one of the most respected names in the truck aftermarket industry by listening to our customers and then delivering a product that not only meets expectations - but exceeds them. Our dedicated team of craftspeople have access to state-of-the-art equipment and use only the best quality stainless steel to design, develop, and manufacture the parts that have built our brand.

But beyond what it says on our website, we’re a Company that truly cares about the people who work with us and wants the best for them - and their families. We’re a Company where the Executive Team members are the first to step up and assemble parts, grind welds, and come in at midnight to barbeque for the night shift. We make decisions not only for the continued success of the Company but also for what we believe will support the best interests of every Dieter’s employee.

**The Opportunity**

We are looking for a forward-thinking individual to lead our Shipping & Receiving Department. In this role you will work closely with the Plant Coordinator to plan, organize, and evaluate the Shipping & Receiving department. You will build collaborative relationships with your direct reports, as well as the other production team members as you strive to ensure that the department operates with both effectiveness and efficiency.

**The Ins and Outs of the Job**

This is a hands-on role and you'll spend approximately 40-50% of your time on the shop floor working with your direct reports. The remaining 50-60% will be spent off the floor.

Reporting directly to the Plant Coordinator, the Shipping and Receiving Coordinator is responsible for:

- Working closely with the Plant Coordinator and Production group to engage your team in striving collectively towards the goals of the department, and the vision and mission of the Company.
- Supporting your direct reports in meeting the objectives of their individual positions, ensuring they have what they need to be successful. Your team includes: Shipping Clerk, Material Handler, and Shipper/Receivers.
- Working closely with the Human Resources Manager to ensure the positions under your direction are appropriately staffed, and that employee training is adequate and remains up-to-date
- Planning, directing, controlling, and evaluating the success of the shipping and receiving department.
- Developing and working towards Key Performance Indicators.
- Reviewing reports and planning the daily shipping requirements.
- Determining shipping methods and negotiating long-term contracts with freight carriers and delivery services.
- Leading the NAFTA/USMCA program making sure the company is in compliance with the appropriate rules and regulations.
- Maintaining an understanding of customer shipping requirements and work with production team to ensure products are delivered to our customers on time to avoid charge backs or other penalties, and to ensure we maintain our standing as a preferred supplier.
- Ensuring that your direct reports are skidding and packaging parts in a way that makes the most efficient use of packaging materials, meets customer demands, and appropriately protects parts during the shipping process to avoid warranty claims.
- Operating a counterbalance forklift and reach truck as necessary to load and unload drivers when the material handler and shipper/receivers are not available.
- Working with the Quality Manager to ensure that all ISO and IATF standards are met as it relates to your departments.
- Working with the Quality and Continuous Improvement Coordinator to implement changes which improve efficiencies and reduce costs
- Working in a way that continually meets the duties of a Supervisor as defined by the Occupational Health and Safety Act
- Other duties and responsibilities as needed

**Who You Are**

Your education and career path are likely to have culminated in:

- Post secondary education in a logistics disciple AND/OR sufficient experience to have gained the necessary knowledge to be effective in this role.
- 4 or more years of shipping, purchasing, or supply chain job-related experience in a manufacturing environment.
- 2 or more years experience in a supervisory or leadership role with direct reports.
- Counterbalance Forklift and Reach Truck certifications (in-house certifications are ok, we will have you re-certified by our training company).
- Experience with PSI or another fully integrated ERP system.
- A high level of proficiency with the Microsoft Office suite - especially Excel.
- Current First Aid and CPR certification preferred.

As a unique individual you:

- Believe that Leadership doesn’t just mean being the personal to assign the work - it’s about inspiring your employees to be their best, accepting personal responsibility when they stumble, and inspiring them to keep learning and growing in their roles
- See and appreciate people for their